REVesseyJr Posted February 15, 2018 Posted February 15, 2018 I just plugged in a new keyboard into my Windows desktop machine and the shortcut keys don't work properly. The basic shortcuts - ie. Cntrl+O - seem to work but if I try to use the tools shortcuts they don't work unless I press Ctrl + (shortcut key) repeatedly. I also noted they work if I press the Spacebar + (shortcut key). I tried reverting back to the original keyboard which worked fine when I installed Affinity Photo and now it's exhibiting the same behavior. I'm thinking it's a Windows issue, I've looked at the keyboard settings and looked into drivers but have not come up with anything to solve the problem. Has anybody encountered this or can can anybody help? Quote
Pšenda Posted February 15, 2018 Posted February 15, 2018 How to uninstall existing keyboard drivers and have them reinstalled? You have not installed any new application with a new keyboard, that brings some additional "gadgets" and "super features"? Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.
Staff stokerg Posted February 15, 2018 Staff Posted February 15, 2018 Hi REVesseyJr and Welcome to the Forums, Do you have trouble with shortcuts working in another application or just inside Affinity? It's odd that the old keyboard is now affected as well, so could certainly be a windows issue. Quote
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