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Hi  Just started using Fuji Xt20 and find the RAF files can't be opened in AP.  Tried a few suggestions from the forums like using the Apple engine etc but each time AP just hangs and then crashes.  I know the Xt20 isn't listed so was wondering if there is any timeline for the type of camera to be added?

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Hi  Just started using Fuji Xt20 and find the RAF files can't be opened in AP.  Tried a few suggestions from the forums like using the Apple engine etc but each time AP just hangs and then crashes.  I know the Xt20 isn't listed so was wondering if there is any timeline for the type of camera to be added?

 

Try to reset the AP. Press and hold ⌃(ctrl) while launching the application from Launchpad then tick all checkboxes and press Clear from the dialog that will open. It might help. 

2012 MacBook Pro 15.4” Retina | Affinity Designer 2 | Affinity Photo 2 | Affinity Publisher 2

2019 iPad Air 3 10.5” | Affinity Designer for iPad 2 | Affinity Photo for iPad 2 | Affinity Publisher for iPad 2

»A determined man can do more with a rusty screwdriver than a lazy man with a whole toolbox»

 

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I have just tried again after rebooting the mac and then resetting AP and the files will now open, though they take a lot longer than RAWs from mt Panasonic or Canon, but at least I can get to them.  Thanks for the suggestion

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I have just tried again after rebooting the mac and then resetting AP and the files will now open, though they take a lot longer than RAWs from mt Panasonic or Canon, but at least I can get to them.  Thanks for the suggestion

You're welcome.

2012 MacBook Pro 15.4” Retina | Affinity Designer 2 | Affinity Photo 2 | Affinity Publisher 2

2019 iPad Air 3 10.5” | Affinity Designer for iPad 2 | Affinity Photo for iPad 2 | Affinity Publisher for iPad 2

»A determined man can do more with a rusty screwdriver than a lazy man with a whole toolbox»

 

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  • 4 weeks later...

I dont suppose you know how to get them to load in Apple photos app?

Sorry, I have no idea. I use Mac, but not the Apple Photo app.

2012 MacBook Pro 15.4” Retina | Affinity Designer 2 | Affinity Photo 2 | Affinity Publisher 2

2019 iPad Air 3 10.5” | Affinity Designer for iPad 2 | Affinity Photo for iPad 2 | Affinity Publisher for iPad 2

»A determined man can do more with a rusty screwdriver than a lazy man with a whole toolbox»

 

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Edwardsson your a genius, thanks very much

 

I just shared the information I’ve got earlier from genius at the Affinity forum.  :-)

2012 MacBook Pro 15.4” Retina | Affinity Designer 2 | Affinity Photo 2 | Affinity Publisher 2

2019 iPad Air 3 10.5” | Affinity Designer for iPad 2 | Affinity Photo for iPad 2 | Affinity Publisher for iPad 2

»A determined man can do more with a rusty screwdriver than a lazy man with a whole toolbox»

 

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  • 5 months later...

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