AlainP Posted November 30, 2016 Share Posted November 30, 2016 I was testing this new beta. I opened 4 RAW files at the same time. I took a little long to open them but it did. It seemed to work at first, but after a few seconds, doing nothing but looking at the screen, AP crashed with the following error message: An Unhandled Exception has occured.... Code: 0x0000005 The resolution was also changed from 1920 x 1080 to 1024 x 768 Wndows 10 64 bits 6 Gb RAM Integrated Intel Graphics Card. I still don't have any Crash Report saved. -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" - Mac mini M2-Pro - 16 gb Link to comment Share on other sites More sharing options...
Mark Ingram Posted November 30, 2016 Share Posted November 30, 2016 Do you have any files in? %APPDATA%\Affinity\Photo\1.0 (Beta)\CrashReports Link to comment Share on other sites More sharing options...
AlainP Posted November 30, 2016 Author Share Posted November 30, 2016 Do you have any files in? %APPDATA%\Affinity\Photo\1.0 (Beta)\CrashReports No, nothing. And I've never seen any file in that folder since the beginning of AP and AD betas, I checked after every crash.. I have no idea why... -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" - Mac mini M2-Pro - 16 gb Link to comment Share on other sites More sharing options...
AlainP Posted November 30, 2016 Author Share Posted November 30, 2016 OK... I just made the following test. The problem seem to be related to the available RAM in my computer, which is a i3 with integrated graphics and 6 GB of RAM. Loading 1 RAW file: CPU went up to 90% - Memory up to 1,450 Mb (Affinity Photo only) Close the file: CPU goes to 0% and Memory at 230 Mb Loading 2 RAW files: CPU went up to 95% - Memory up to 2,560 Mb Close the file: CPU goes to 0% and Memory at 111 Mb Loading 3 RAW files: CPU went up to 97% - Memory up to 3,677 Mb Close the file: CPU goes to 0% and Memory at 125 Mb Loading 4 RAW files: CPU went up to 97% - Memory up to 3,715 Mb, total memory use is at 96% Then Windows pops up a window saying that my compyter memory is very low and that I should close the app to make sure I don't loose any data (something like that). By the time I finish reading this alert window, the computer screen blacks out and there is nothning else I can do but reboot. Once more no file in %APPDATA%\Affinity\Photo\1.0 (Beta)\CrashReports Again, this was just for testing purposes, I don't have to open many RAW files at the same time. But JPG files.... sometimes. I know it's not the best computer for graphics editting but I never had that kind of problem before. I think AP should stop grabbing memory when there is not ehough and let me know in a more "pleasant" way... -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" - Mac mini M2-Pro - 16 gb Link to comment Share on other sites More sharing options...
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