Computer crashing and afd. file becoming unopenable

[GammaGreen]

Hello all,

​Just recently I was creating line art for a request from one of my commissioners (in affinity of course), I completed a fair amount, and saved regularly during creating it, until my laptop completely crashed that is. I was forced to turn it off by holding the power button until it had completely shut down. I wasn't too worried about losing my work because I'd just saved about one minute or so prior to it crashing. However, when I turned my laptop on again, and then tried to access the file, apparently affinity didn't support the file type? I checked in the properties and it was correct, named "optrix.afdesign", and here I also noticed that the size (and the size on the disk) was 0 bytes, currently I don't know if this is just an error showing the size or it is literally 0 bytes and I've lost all of my work. I definitely wasn't putting my laptop under any stress, the afd. file only contained my line art and 3 other images I was using as references. And yes, it's only this file that can't open, I believe all of my previously created files can. I've attached the file itself just in case, and I can show you screenshots of anything you need. Since this time I've downloaded and reinstalled the release candidate affinity again.

​Even if no one can help, could you please respond if you've had the same; or a similar issue (my laptop is a Surface Book and I solely used a Bluetooth mouse, not the pen).

​Thank you for your time.

​P.S Just when trying to attach the file apparently no file was selected. I've lost it haven't I.

[MEB]

Hi GammaGreen,

Welcome to Affinity Forums :)

I'm sorry to hear you're having trouble with the application. It should have prompted you to recover the file automatically when you started the application after the crash. Didn't it displayed a dialog asking you if you wanted to recover the file?

 

Note: there's some restrictions in place for new users regarding uploading files (to prevent spam). That's probably the reason why the file wasn't attached. This limitation should be lifted after a couple posts. Here's how to do it just in case you need it.

[GammaGreen]

This wasn't a normal crash. I've been using affinity for a while now and when it crashes "normally" the recovery message almost always appears. Now it's definitely different, see,

[Chris_K]

Hi GammaGreen

 

Unfortunately it sounds like the crash cause the file to be corrupt, most likely whilst it was saying. 0 byte files generally indicate this. Unfortunately there will not be anything we can recover from that file I'm afraid. If you go to %AppData%\Affinity\Designer\1.0 (Beta) there may be a backup in the backup folder than you can recover part of the file from