No option to print 6" x 4" ?

[laskeym]

Hi,

 

I'm new to Affinity, having downloaded the beta over the weekend.  Everything worked well, was able to remove some unwanted objects from a photo etc, then needed to print 6"x4" photopaper to a Canon MG5550.  

 

The initial problem was that 6x4 doesn't appear as an option in the output layouts.  I tried A6 which apparently is 'close', but then it printed across the top part of the paper only.  I then used print preview option but no matter what options I tried in terms of scaling, paper sizing and orientation both inside Affinity and the driver config, I could not get the image to size itself correctly to the 6x4 preview.

 

After 30 minutes I gave up, and within 2 minutes I had loaded the image into PhotoShop CS6 and printed off with ease.  In CS6 all I had to do was choose 6x4, landscape option and tick Fit to Media and it printed perfectly.

 

So whilst the Affinity Photo features look great, and love that there is a decent Help system and tutorial videos, I found myself becoming very frustrated at what I thought would be a trivial part of the workflow.

 

Can somebody help advise please?

 

Thanks,

Mike

[Pauls]

set the paper size via the printer properties. Affinity Photo should show that as 'Defined by Driver'.

[laskeym]

Thanks for replying. That has helped a bit though the printer at print preview stage now changes itself from 4" x 6" to 8.5" x 11" paper. Proceeding with the print still results in the image being printed over a small area of the 6 x 4 paper.  Then I discovered that the reason for this appears to be "Borderless printing" printer prefs option.  With this disabled, the print preview shows a custom paper size of 3.98" x something (I forgot the exact number), but both in the print preview and when printed there is an uneven border on left/right sides of the paper.

 

Is there another step that I've missed please?

[emmrecs01]

 both in the print preview and when printed there is an uneven border on left/right sides of the paper.

 

 

Yes, I see the same, but for me, selecting "borderless" on A4 paper makes the left and right margins equal (so not truly "borderless") but with no borders now top and bottom!!  Printing to an Epson P50 Stylus Photo.

[laskeym]

I'm hoping the developers will see this thread and patch something in before release.  I've been so much looking forward to Affinity but if I can't print it's a bit of a showstopper.

[Pauls]

Just to let you know we're looking into this - Borderless doesn't appear to be working correctly and we'll look into getting the supported paper sizes for the printer rather than a default list.

[emmrecs01]

Thank you, pauls.

[laskeym]

That's great to hear, thank you.