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Posted

The notes for 3089 state that exporting to PDF with tagging enabled is fixed but I'm still experiencing the issue with two of my three book-length documents. "An error occurred while exporting to..."

I'm using the Digital HQ setting and disabling tagging allows me to export.

Posted

Hi @MikeTO,

I did quite a lot of testing around this issue at the time and found several triggers for the tagging-enabled export issue though all the 'known' triggers do appear to have been fixed in 3089 so this suggests another new trigger...

I completely understand if you'd prefer not to but would you be happy to DM either or both documents (one may be sufficient as it may also apply to the other one) so I can take a look and identify the cause? If you're already on the case then no problem at all, though it would definitely be good to know what is triggering this again with your documents...

Affinity Designer 2.5.7 | Affinity Photo 2.5.7 | Affinity Publisher 2.5.7
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Posted
9 minutes ago, Hangman said:

I completely understand if you'd prefer not to but would you be happy to DM either or both documents (one may be sufficient as it may also apply to the other one) so I can take a look and identify the cause? If you're already on the case then no problem at all, though it would definitely be good to know what is triggering this again with your documents...

I'll send you one, thanks.

Posted
Just now, MikeTO said:

I'll send you one, thanks.

Perfect, thanks...

Affinity Designer 2.5.7 | Affinity Photo 2.5.7 | Affinity Publisher 2.5.7
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Posted

Hi @MikeTO,

The export issue, bizzarly, appears to be caused or related to having multiple sidenotes on an indivual page...

  1. Open the attached file - Sidenotes 257.afpub in Publisher 2.5.7
  2. Export to PDF using any PDF preset, for those presets that don't automatically have Tagged PDF checked, check it - the file will export without issue
  3. Open the attached file - Sidenotes 257.afpub in Publisher 2.6.0.3089
  4. Export to PDF using any PDF preset, for those presets that don't automatically have Tagged PDF checked, check it - the file will fail to export throwing up an error
  5. Toggle all sidenote layers off apart from (any) one - the file will export without issue

Sample File

Sidenotes 257.afpub

Affinity Designer 2.5.7 | Affinity Photo 2.5.7 | Affinity Publisher 2.5.7
Affinity Designer Beta 2.6.0.3125 | Affinity Photo Beta 2.6.0.3125 | Affinity Publisher Beta 2.6.0.3125

MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
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Posted

Thank you! I don't think this is too bizarre but I'd have wasted hours trying to figure it out otherwise. The issue is with the child frames used for sidenotes and footnotes, and also for endnotes positioned at the end of the story which uses child frames, too.

It doesn't matter if the notes are attached to a master frame or a frame on a document page. Here's your document again reduced even further but it's unnecessary. Create a doc, add 2 footnotes, sidenotes, or endnotes (in story) to the same page, export, and it will throw the error.

Sidenotes 257.afpub

Posted

Thanks for the feedback, I’d not tested other than with sidenotes based on your document but it makes sense it applies to footnotes and endnotes so thanks for confirming… I’ll take a look at your revised sample document in the morning and run some further tests…

Affinity Designer 2.5.7 | Affinity Photo 2.5.7 | Affinity Publisher 2.5.7
Affinity Designer Beta 2.6.0.3125 | Affinity Photo Beta 2.6.0.3125 | Affinity Publisher Beta 2.6.0.3125

MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
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  • Staff
Posted

An issue raised in this thread ("Exporting a Publisher Document with Multiple Sidenotes per Page Fails when Tagged PDF is Enabled") has now been reported to the developers by the testing team (Ref: AF-5795). Thank you very much for reporting this issue to us.

Posted

Hi @MikeTO,

Just a quick update to this bug...

Further testing reveals the order in which Footnotes, Sidenotes and Endnotes are hidden matters...

With the attached file, if you toggle the layer visibility off for Footnote, Sidenote or Endnote 2 the file exports without issue. Repeat for Footnote, Sidenote or Endnote 1 and the file will error...

Side Foot and Endnotes.afpub

Affinity Designer 2.5.7 | Affinity Photo 2.5.7 | Affinity Publisher 2.5.7
Affinity Designer Beta 2.6.0.3125 | Affinity Photo Beta 2.6.0.3125 | Affinity Publisher Beta 2.6.0.3125

MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

Posted

I did mean error… I still had both endnotes toggled on, my mistake.

Affinity Designer 2.5.7 | Affinity Photo 2.5.7 | Affinity Publisher 2.5.7
Affinity Designer Beta 2.6.0.3125 | Affinity Photo Beta 2.6.0.3125 | Affinity Publisher Beta 2.6.0.3125

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  • Staff
Posted

The issue "Exporting a Publisher Document with Multiple Sidenotes per Page Fails when Tagged PDF is Enabled" (REF: AF-5795) has been fixed by the developers in the latest beta build (2.6.0.3106). The fix is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us.

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