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Posted

Hi,

There's a problem in Affinity Photo where zooming in/out in the canvas reveals contents of other tabs beneath which is pretty distracting. This has been an issue with Affinity Photo for as long as I can remember.

Please check the video below.

 

 

Aleksandar Mitov
www.renarvisuals.com CGI and 3D rendering services
email: office@renarvisuals.com

Affinity Photo 2.5.5  Windows 10 Pro x64 ver. 22H2  AMD Ryzen 9950X 16-core + 96 GB DDR5  GeForce RTX 3090 24GB + driver 565.90

Posted

Hi, @NathanC . Sorry for the late reply. Sure, I've just uploaded the file to the provided Dropbox link. Let me know if you need anything else from me.

Aleksandar Mitov
www.renarvisuals.com CGI and 3D rendering services
email: office@renarvisuals.com

Affinity Photo 2.5.5  Windows 10 Pro x64 ver. 22H2  AMD Ryzen 9950X 16-core + 96 GB DDR5  GeForce RTX 3090 24GB + driver 565.90

  • Staff
Posted

Hi @Alex_M,

No problem, I can't seem to replicate this on either MacOS or Windows regardless of the Hardware Acceleration state and swapping round a few different performance preferences. As far as I can tell from re-watching your screen recording the Image that appears doesn't even exist within the file you've sent me.

Maybe there's another trigger, can you replicate this from scratch from a new app session and also confirm if turning H/A off actually prevents the issue? I've tried opening a few different JPEG and PNG files and positioned the tabs before and after your file, but this has no impact on the document rendering for me.

Posted

Yes, the image you're seeing doesn't actually exist in the file. Instead, it's an image from another document that's currently open, or even more strangely, from a document that's already been closed.

I've noticed that this issue tends to occur when multiple documents are open simultaneously, and the program seems to struggle to keep up. To reproduce the issue, you might have to open several larger documents with big file sizes and multiple layers. It seems that the problem is more likely to occur when Affinity Photo is under heavy load or "stress", and also when it has been running for an extended period of time (more than an hour or two).

Maybe also make sure that you've got more things open in Windows itself to put the PC as a whole under a bit of stress too. That might be a factor as well.

Aleksandar Mitov
www.renarvisuals.com CGI and 3D rendering services
email: office@renarvisuals.com

Affinity Photo 2.5.5  Windows 10 Pro x64 ver. 22H2  AMD Ryzen 9950X 16-core + 96 GB DDR5  GeForce RTX 3090 24GB + driver 565.90

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