ianrb Posted January 5 Posted January 5 Sorry, not the right place for this but don't know another way I'm not receiving emails from Affinity I recently charged my email from ********* 26@gmail to 06@gmail. Now I get a message "That email address is in use by another member" Could someone clever sort it out for me please and delete this thread Quote
walt.farrell Posted January 5 Posted January 5 For future reference, a better place to post would probably have been in https://forum.affinity.serif.com/index.php?/forum/51-customer-service-accounts-and-purchasing/ but really, the best way to get help for this kind of account-related issue is email to affinity@serif.com in my experience. ianrb 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
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