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Posted (edited)

Hello, I am working with great pleasure with Designer, Photo and Publisher since version 1!

I am working on a foto book with illustrations, typographies and fotos in the serif suite - daily in Publisher v2.5.4 on a Mac M1 Pro with MacOS 15.0.

On Oct 4 I was trying to open the file I was working on since weeks and Designer v2 says that the file is corrupted (5.9GB) and it can only open an old version  with only 60 pages out of ca. 120 pages. The old version he is opening is really weeks old! I am missing ca. 60 pages in my work . I was doing also backups to my NAS and additionally using Time Machine (Mac) for saving every few minutes but also my history data is corrupted! every file on Time Machine is now also corrupted. Maybe I didn't close the file in Designer v2 since days/weeks (but was saving from time to time).

What can I do? Is there any chance to fix this file or get pages back? I would really appreciate any help! 
 

Edited by TimDesigner
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Posted

Hi @TimDesigner and welcome to the forums,

Can you provide a link to the Publisher file so we can download it and see whether or not it can be recovered?

At 5.9GB I'm assuming the photos are embedded rather than linked?

Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

Posted

Yes everything is embedded (fotos and illustrations). I have done this a couple of times before with other foto books without any issues. Currently the file is only on my local computer and my NAS, but I will try to upload it somewhere.

Posted
1 minute ago, TimDesigner said:

Yes everything is embedded (fotos and illustrations). I have done this a couple of times before with other foto books without any issues. Currently the file is only on my local computer and my NAS, but I will try to upload it somewhere.

Thanks for confirming, just let us know if you're able to upload it somewhere and can provide a link then we can take a look...

Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

Posted

@TimDesigner, no problem at all...

Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

Posted

Thanks for letting me know, I'll keep an eye out for your message as and when you're able to sent it...

Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

  • Staff
Posted

Hi Tim,

Apologies for the delayed response is your file still corrupt or was Hangman able to resolve this for you?

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

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