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Bitmap files not opening in AF Designer and Photo ver 2 - but they did in ver 1


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Hello, I am working on a book and bring bitmaps from a special knitting design programme into Affinity Designer. This software will only export as bmp. Working on ver 1 for my last book there was no problem opening the bmp files in either Designer or Photo. Ver 2 will not open the bitmaps, I just get a blank, transparent square on a white background. I have had to resort to screen shotting the patterns from the knitting software which is not ideal. I am not a whizz at Affinity but have used Serif Drawplus and then Adobe Illustrator prior to this and managed to get the results I need. It is very frustrating not to be able to open bmps in Designer and Photo ver 2. Has anyone else come across this? Might it be a setting I have nudged by mistake? I have added a screenshot of the same bmp as it appears when opened in Designer ver 1 and then in Designer ver 2.  I have also added screenshots of my main settings/preferences and doc setup settings for colour on Affinity Designer vers 1 and 2 are here - I thought it might be to do with something there but I can't see any difference

myself. I do hope someone can help me. Desver2Settings.jpg.fc9179351f2056a17f4287a8e5a98eca.jpgDesver2setup.jpg.0f429a2cfe3753d50333764b63695dfb.jpg

 

Des ver 1 set up.jpg

Des ver 1 prefernces.jpg

Des ver 1 screenshot.jpg

Des ver 2 screenshot.jpg

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Can you share a .bmp file that demonstrates this problem?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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Hi vikkikint,

If you can provide a sample file as Walt has requested above then we should be able to look into this issue further with you.

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

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