vikkikint Posted September 25, 2024 Posted September 25, 2024 Hello, I am working on a book and bring bitmaps from a special knitting design programme into Affinity Designer. This software will only export as bmp. Working on ver 1 for my last book there was no problem opening the bmp files in either Designer or Photo. Ver 2 will not open the bitmaps, I just get a blank, transparent square on a white background. I have had to resort to screen shotting the patterns from the knitting software which is not ideal. I am not a whizz at Affinity but have used Serif Drawplus and then Adobe Illustrator prior to this and managed to get the results I need. It is very frustrating not to be able to open bmps in Designer and Photo ver 2. Has anyone else come across this? Might it be a setting I have nudged by mistake? I have added a screenshot of the same bmp as it appears when opened in Designer ver 1 and then in Designer ver 2. I have also added screenshots of my main settings/preferences and doc setup settings for colour on Affinity Designer vers 1 and 2 are here - I thought it might be to do with something there but I can't see any difference myself. I do hope someone can help me. Quote
walt.farrell Posted September 25, 2024 Posted September 25, 2024 Can you share a .bmp file that demonstrates this problem? Callum 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Staff Callum Posted September 26, 2024 Staff Posted September 26, 2024 Hi vikkikint, If you can provide a sample file as Walt has requested above then we should be able to look into this issue further with you. Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
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