Laganama Posted August 14 Share Posted August 14 Hi, when importing image in to the document, the image flyes to different place with different size as planned. Also the flickering of the image preview below the cursor looks weird. Screen Recording 2024-08-14 at 09.43.46.mov Quote Affinity Suite 2.5.4 | iMac 5K (2017) 24GB, macOS Monterey 12.7.6 Link to comment Share on other sites More sharing options...
Hangman Posted August 14 Share Posted August 14 Hi @Laganama, Could you confirm the DPI of your Artboard? You are placing a 200 dpi, 2339 px x 1654 px PNG file onto a 90,882.2 px x 51,770.9 px Artboard but once you release the mouse the placed PNG is shown as 3.7 px x 5.1 px... The PNG is also rotated on placement but I'm unsure why... Could you zip then upload Scan 7.png so we can take a look at what may be going on... Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
Laganama Posted August 14 Author Share Posted August 14 Hi @Hangman, the DPI of the document (artboard) is 72. The image was scanned originaly in portrait proportions and I rotated it 90 deg. using the default Finder rotate tool. Scan 7.zip Quote Affinity Suite 2.5.4 | iMac 5K (2017) 24GB, macOS Monterey 12.7.6 Link to comment Share on other sites More sharing options...
Hangman Posted August 14 Share Posted August 14 Hi @Laganama, Many thanks for the file... 22 minutes ago, Laganama said: The image was scanned originaly in portrait proportions and I rotated it 90 deg. using the default Finder rotate tool. Thanks for confirming, that makes sense now... I've tested your file using an identically sized Artboard and I'm not seeing the flickering or the sizing issue so something else must be going on... Are you in a position to upload your Designer file as well so we can see if there is anything there that might be causing problems... Could you also upload a screenshot showing your Affinity Designer Performance Settings (Apple Menu > Settings, then the Performance tab) Placed PNG.mp4 Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
Laganama Posted August 14 Author Share Posted August 14 Hi @Hangman, I sent you the download link to the file via the private message. Quote Affinity Suite 2.5.4 | iMac 5K (2017) 24GB, macOS Monterey 12.7.6 Link to comment Share on other sites More sharing options...
Hangman Posted August 14 Share Posted August 14 Hi @Laganama, Thanks for the link and the Performance Settings screenshot... I'm again seeing no issues with your file so could you try a couple of things... Flickering Close your Designer file then uncheck Hardware Acceleration, this will require you to reboot Designer... Open your Designer file again and see if you still see the flickering when placing Scan 7.png. If not then we know the cause... If you still see the flickering re-enable Hardware Acceleration but change the Display setting from Metal to OpenGL to see if that stops the flickering, this will require you to reboot Designer... If you still see the flickering re-enable Hardware Acceleration and change the Display option back to Metal but change the Retina Rendering from Automatic (Best) to either Low Quality (Fastest) or High Quality (Slowest) to see if the flickering is still present... Again, this will require you to reboot Designer... Let us know if any of the above combinations stops the flickering... Size If when Placing Scan 7.png you single-click the Artboard once the file is selected rather than click-dragging to scale the file, does it place it at its original size (1654 px x 2339 px) at the position you clicked or does it place it at the top left of the artboard at a tiny size? Does Placing the file a second time using click-drag to resize it place it at the top left of the artboard at a tiny size? Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
Laganama Posted August 22 Author Share Posted August 22 Hi @Hangman, sorry for my later reply. I tested all the scenarios above and the flickering and translation is still present. No matter what settings are chosen in preferences. But the single-click placement works well. The image is placed right below the cursor and at the original size (2339 x 1654 px). I tried also to delete objects within the artboard continuously to see, if the amount of layers/objects affects some way this issue… When i deleted most of the content, some logos still remaining (see the screenshot), then in such conditions the placement starts working normaly. But the flickering is still remaining. At least the size and placement position of the image is correct. Quote Affinity Suite 2.5.4 | iMac 5K (2017) 24GB, macOS Monterey 12.7.6 Link to comment Share on other sites More sharing options...
Hangman Posted August 22 Share Posted August 22 Hi @Laganama, Thanks for testing and confirming... I have to say I'm at a loss as to what else to suggest, I've not been able to replicate either issue even with the complete artboard... Someone in the moderation team may have some other thoughts and suggestions... In the meantime, it's probably worth posting your Mac specs along with the version of macOS you're using as they will be requested when the thread is picked up to investigate... Out of interest, are you running multiple screens? Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
Laganama Posted August 22 Author Share Posted August 22 Hi @Hangman, my current Mac specs: iMac 5K (2017) 24GB, macOS Monterey 12.7.6, working with Affinity Publisher 2.5.4. No, just the main iMac screen. Thanks. Quote Affinity Suite 2.5.4 | iMac 5K (2017) 24GB, macOS Monterey 12.7.6 Link to comment Share on other sites More sharing options...
Hangman Posted August 22 Share Posted August 22 Hi @Laganama, Perfect, thanks for confirming... I've I think of any other possible causes I'll let you know... Out of interest (again), is it just that one PNG file causing this issue or do Scan 5.png and Scan 6.png show the same problem? Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
Hangman Posted August 22 Share Posted August 22 Hi @Laganama, So the only time I can replicate any sort of flickering is when dragging the mouse over some of the existing graphics when resizing the placed scan (which you're not doing in your screen recording). It appears that the scanned file jumps between being opaque and transparent though the flickering then seems to affect the underlying graphics rather than the scan itself... I've DM'd you a screen recording... I'm not convinced it's the same issue but it may point to something... I thought it may relate to transparency but I've tried converting the file to RGB and exporting it as a JPEG and it makes no difference... Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
Laganama Posted August 29 Author Share Posted August 29 Hi @Hangman, I found the reason for the problem – flickering and changing position is caused by my Wacom Intuos Pro tablet. When I place the same image inside the same document using my mouse, nothing happens, everything is working fine. The graphic tablet is causing the issue also with other images (Scan 5 etc.). I'm using on my macOS 12.7.6 Wacom driver 6.3.46-1. It isn't the newest one, but my experience with all newer versions is terible – the tablet stops working, scrolling has glitches from time to time… so I decided not to update it and keep my working version. Quote Affinity Suite 2.5.4 | iMac 5K (2017) 24GB, macOS Monterey 12.7.6 Link to comment Share on other sites More sharing options...
Hangman Posted August 29 Share Posted August 29 Hi @Laganama, Interesting, I wonder whether it has anything to do with pressure sensitivity when dragging the scan using the pen. If you decrease the pen sensitivity slider does that make any difference? I'm glad you at least now know the cause of the problem and can rule out Affinity software... Many thanks for the update... Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
Laganama Posted August 29 Author Share Posted August 29 Hi @Hangman, I tested the pressure sensitivity, as you suggest, but there is no change. I tried the default settings, basic slider setups and also my custom pressure profile and no change within Affinity and the placement bug. Quote Affinity Suite 2.5.4 | iMac 5K (2017) 24GB, macOS Monterey 12.7.6 Link to comment Share on other sites More sharing options...
Hangman Posted August 29 Share Posted August 29 Hi @Laganama, Thanks for trying and for confirming... I'm unsure what else to suggest at this point, my guess is that the recommendation will be to install the latest Wacom driver but I understand your reservation if there are known issues... You could install the latest driver to see if it makes any difference and if not, uninstall it and then reinstall your current driver but there's no guarantee it will make any difference... You would need to ensure you back up any settings etc., before doing so... It might be better initially if someone at Serif can test your file now we know which model and driver you're using... Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
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