Jump to content

Recommended Posts

Posted

Did you purchase the Mac App Store version or the Affinity Store version? When you’re signed in to the appropriate store, the MAS version should be available via the ‘Purchased’ tab and the Affinity Store version (together with your product key) should be available via the ‘Downloads & Product Keys’ page. If you have a separate note of the product key, you can download the installer from here (no login required):

https://store.serif.com/update/macos/photo/1

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

Posted

OK, sorted. Designer for the PC was in my purchase history on the Affinity website (/account/downloads/) so I could download it from there. Weirdly Photo wasn't listed, nor the iPad V2 I'd bought! Photo I downloaded from the Apple App store past purchases - but that's disappeared now. It would be a lot easier if we could just download from the Affinity customer area instead of having to faff about.

One win was getting the free version of Nik Collection to work on Sonoma so all good

Posted
1 hour ago, Phatman said:

nor the iPad V2 I'd bought!

iPad purchases are only via the iPad App Store, so you would not see that in your Affinity Store account (except possibly an indication you've linked the app purchase to your Affinity account if you did that).

1 hour ago, Phatman said:

Photo I downloaded from the Apple App store past purchases - but that's disappeared now.

It should still be there, but it won't be obvious. This FAQ has more information:

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.