APu closes instantly after start screen

[joe_l]

The betas for AD and AP open fine. Reset was already made. Crash report attached.

6bb8d8fe-dca9-4a10-b987-144938457a0e.dmp

[Sean P]

Hi joe_j

Thanks for the crash report - from a quick skim it looks like the new Variable Font feature introduced in 2415 is causing Publisher to crash on startup. It could be down to it not liking a font you have installed, however I've passed the crash dump on to development for a better insight into what the issue might be!

Had you already updated Designer or Photo, or are they still running 2402 (which doesn't have the VF changes)?

[joe_l]

5 minutes ago, Sean P said:

Had you already updated Designer or Photo

Yes, both of them without problems. VF works with AD 2.5.2514.

[Sean P]

Hi joe_j

It looks like you may have an affont file installed in your Publisher Beta which is causing the crash on startup, and unfortunately a Ctrl Run up will not clear it.

If you go to %userprofile%\.affinity\Publisher\2.0 (Beta)\AffinityFonts\ and remove all the files from there for the time being you will be able to get back into Publisher. I'm going to get this logged with development and hopefully have a fix soon!

Thanks for letting us know!

[Affinity Info Bot]

An issue raised in this thread ("Installing AF Fonts will cause the app to crash, and then crash on launch with no way to Ctrl runup") has now been reported to the developers by the testing team (Ref: AF-2877). Thank you very much for reporting this issue to us.

[Affinity Info Bot]

The issue "Installing AF Fonts will cause the app to crash, and then crash on launch with no way to Ctrl runup" (REF: AF-2877) has been fixed by the developers in internal build "2.5.0.2430".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us.