Cannot load NEF properly with recent 2.4.1 AP

[JimInFlorida]

Since updating AP to 2.4.1, I get issues when loading my NEF files from my Nikon D500.  New photos or old are the same.  If I load it into AD it comes in correctly.

 

[Dan C]

Hi @JimInFlorida,

Thanks for your report!

This is an issue our team are aware of and we're working to resolve ASAP.

In the meantime, if you navigate to Edit > Settings > Performance and untick Hardware Acceleration, restart the app as prompted and then load your RAW file once again - you should find this artifacting no longer occurs.

I hope this helps

[JimInFlorida]

3 minutes ago, Dan C said:

Hi @JimInFlorida,

Thanks for your report!

This is an issue our team are aware of and we're working to resolve ASAP.

In the meantime, if you navigate to Edit > Settings > Performance and untick Hardware Acceleration, restart the app as prompted and then load your RAW file once again - you should find this artifacting no longer occurs.

I hope this helps

Thanks for the prompt reply!  That worked.  How will I know that the bug has been fixed and that it is safe to turn on the hardware acceleration?

 

Jim

[Dan C]

No problem at all, I'm glad to hear this!

8 minutes ago, JimInFlorida said:

How will I know that the bug has been fixed and that it is safe to turn on the hardware acceleration?

This thread should receive an automated post from the @Affinity Info Bot once the issue has been resolved by our team, indicating which update version the fix will be included in

[Patrick Connor]

 Please could you try the new 2.5.0 beta with Hardware Acceleration ON (join our beta program) and see if the problem has been addressed for you? 

Can you report your findings in this linked beta thread below made to share the results.