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Posted

I've somehow inadvertently managed to add an asset (a group) to an add-on pack (The Shizzle Style and Brush Pack) and now cannot delete it. Screenshot of asset panel below. 

I assume this must be a bug if you can add but can't delete. All the other assets in the pack are 'locked'. Is there away to unlock them or do I remove and add them again?

asset-wrongly-added.png.b9c69b3b5ce3fac76f8191170d074787.png

v2.5.3 Designer/Photo/Publisher | Mac mini (M1, 2020) | Sonoma 14.5

Posted

Removing and reinstalling that pack is probably all you can do. You can do that from the Account dialog (Cmd+N, then click on Account at the top left of the dialog). Navigate to that pack, and then (I think) click on the icon that shows it's been downloaded/installed.

I agree that it feels like a bug, and I don't think you should be able to add to that category given that the Store content installed via Account is locked to prevent changes.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

Posted

FWIW, on my Mac I have the Shizzle Assets (I think!) I installed using the Account window -- IOW, not by downloading & then installing the pack.

So I just tried adding a group item to the same "Square vectors with rough edges" subcategory of my Shizzle Assets panel. I then tried right-clicking on that group, the option to delete it highlighted in the popup menu. When I clicked it, it asked me if I was sure I wanted to delete it & when I said I did, it was deleted.

So maybe this is a Windows only thing ... or I just was was mistaken about how I installed the pack?

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted
39 minutes ago, R C-R said:

So maybe this is a Windows only thing ... or I just was was mistaken about how I installed the pack?

What icon do you see for it in the Assets panel?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

Posted
1 hour ago, walt.farrell said:

What icon do you see for it in the Assets panel?

A small thumbnail view of all the objects in the group.

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted
21 minutes ago, R C-R said:

A small thumbnail view of all the objects in the group.

Sorry, no, for the category.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

Posted
1 hour ago, walt.farrell said:

Sorry, no, for the category.

If you mean the 'shopping bag' icon like in the OP's screenshot, I do not see it, so I guess that means I was was mistaken about how I installed the pack & did it via a manual download.

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted

Thanks Walt for your reply and RC-R for looking into this.

For info the pack was originally installed using the Account window.

I've now tried uninstalling the pack - just the assets part called 'The Shizzle'.

screenshot1.png.66d75c5ca7cb3b301f48d6a887ec497f.png

After doing this I discovered this had happened before, ie another group had been added but to a different subsection. I know this because they were not uninstalled. The screenshot below shows what was left after uninstalling.

screenshot2.png.1aa4091e37ec06ad06eab671dc028f46.png

I went ahead and reinstalled the pack via the Account window, but it didn't overwrite the two old subsections, it just moved the rogue assets to the top of their respective lists. The right click options were still unavailable (greyed out/locked).

screenshot3.png.1e661688d87210b4e9f82b05af9c4228.png

 

One last thing I tried was to uninstall, rename the subsections (square/Flanks), then reinstall. The result was the renamed sections were still displaying (and locked), but the original subsections were recreated ok.

screenshot4.png.1be36e6929730d69a5f0f0a35800f2cb.png

It's too late for today, but maybe I'll try uninstalling the whole pack next  🤔 

v2.5.3 Designer/Photo/Publisher | Mac mini (M1, 2020) | Sonoma 14.5

Posted

WORK AROUND / SOLUTION

Uninstall the whole add-on bundle, not just part with the unwanted assets, and reinstall.

screenshot5.png.b8f583c234299ace439daffa6a0cd971.png

I suppose the problem is that I don't know how it occurred in the first place, so presumably it could happen again.

btw I have found the Shizzle Style and Brush Pack a very useful and versatile addition to Affinity Designer.

v2.5.3 Designer/Photo/Publisher | Mac mini (M1, 2020) | Sonoma 14.5

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