Jump to content
You must now use your email address to sign in [click for more info] ×

Recommended Posts

I have a MacBookPro 9,2 with El Capitan, 16GB RAM and 32 GB of free space. 

 

I purchased Affinity Photo two days ago. I have opened a JPG photo but am unable to do anything with it, as I cannot select any of the tools. The hand (top tool) seems to be permanently selected. Clicking on any of the other tools does nothing. I have followed the instructions in various tutorial videos without any luck. Help! How can I select tools, such as the eraser? This is very frustrating. 

Thanks - Stan Gould.

Link to comment
Share on other sites

  • Staff

Hi SGould,

 

Welcome to the Forums!

 

Please could you make sure that the Layer you are using isn't locked in your Layers tab at the righthand side of the program. Clicking the padlock icon should unlock your layer :)

 

Hope this helps

C

Please tag me using @ in your reply so I can be sure to respond ASAP.

Link to comment
Share on other sites

Also make sure that a layer is selected in the Layers panel when trying to use any of the other tools, & for tools that affect pixels that a pixel (not image, curve, or shape) layer is selected.

All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.