Publisher Help issue with search results

[walt.farrell]

From the Publisher 2 Help at https://affinity.help/publisher2/en-US.lproj/index.html

1. Search for scroll
2. In the results list, the Pages panel entry leads back to the main Affinity Help page.
3. And Using a trackpad leads to a blank page.
4. Other entries seem to work OK.

I've tried this in Firefox and Chrome with the same behavior, and have cleared the browser cache and cookies to no effect.

Video:

 

 

[MikeTO]

4 minutes ago, walt.farrell said:

From the Publisher 2 Help at https://affinity.help/publisher2/en-US.lproj/index.html

1. Search for scroll
2. In the results list, the Pages panel entry leads back to the main Affinity Help page.
3. And Using a trackpad leads to a blank page.
4. Other entries seem to work OK.

I've tried this in Firefox and Chrome with the same behavior, and have cleared the browser cache and cookies to no effect.

The search result for Pages panel is coded to /pages/Panel.html while when it should be /index.html?page=pages/Panels/pagesPanel.html&title=Pages%20panel

But the search result for Using a Trackpad works for me in both US and UK English. They're both linked to index.html?page=pages/Extras/trackpads.html&title=Using%20a%20trackpad. What URL are you seeing in the search results if you right click it and copy the URL?

I checked search results for a dozen other panels and they were all fine.

[walt.farrell]

2 minutes ago, MikeTO said:

But the search result for Using a Trackpad works for me in both US and UK English. They're both linked to index.html?page=pages/Extras/trackpads.html&title=Using%20a%20trackpad. What URL are you seeing in the search results if you right click it and copy the URL?

https://affinity.help/publisher2/en-US.lproj/pages/Extras/trackpads.html

Thanks for the research, Mike.

[MikeTO]

3 minutes ago, walt.farrell said:

https://affinity.help/publisher2/en-US.lproj/pages/Extras/trackpads.html

Thanks for the research, Mike.

That's odd, that URL loads fine for me in Safari and Chrome on Mac. 

[walt.farrell]

13 minutes ago, MikeTO said:

That's odd, that URL loads fine for me in Safari and Chrome on Mac. 

Perhaps the page has only Mac content and so displays as blank on Windows. Though I'm that case it would be better to omit it from the search results. Or to at least make a statement about that if displayed on Windows

[Pauls]

Hi Walt it does look like the content is only available of Mac - I'll log that

[MikeTO]

@Pauls And the search results for these pages will also appear as blank on macOS because they're Windows specific (you can use Alt+left/right arrow to move between the blank Mac and actual Windows page)

• https://affinity.help/publisher2/en-US.lproj/index.html?page=pages/Extras/surfaceDial.html
• https://affinity.help/publisher2/en-US.lproj/index.html?page=pages/Extras/surfacePen.html

I validated the URLs in the search index and the Pages panel is the only one that has an incorrect URL. It is correct in v1 help so it just got messed up at some point.

[MikeTO]

@Pauls There are also some obsolete pages in the in-app help that should be deleted from the package. They're not in the web help. I don't know if they're in the Windows or iPad packages.

About Cross-Refs:

• Delete: file:///Applications/Affinity%20Publisher%202.app/Contents/Resources/AffinityPublisher.help/Contents/Resources/en-US.lproj/index.html?page=pages/Advanced/crossreferences.html&title=Cross%20references

• Keep: file:///Applications/Affinity%20Publisher%202.app/Contents/Resources/AffinityPublisher.help/Contents/Resources/en-US.lproj/index.html?page=pages/Advanced/aboutCrossrefs.html&title=About%20cross-references

Document Setup:

• Delete: file:///Applications/Affinity%20Publisher%202.app/Contents/Resources/AffinityPublisher.help/Contents/Resources/en-US.lproj/index.html?page=pages/GetStarted/DocumentSetup.html&title=Document%20setup

• Keep: file:///Applications/Affinity%20Publisher%202.app/Contents/Resources/AffinityPublisher.help/Contents/Resources/en-US.lproj/index.html?page=pages/Pages/DocumentSetup.html&title=Document%20setup

Spread Setup: (this help page was merged into the doc setup page)

• Delete: file:///Applications/Affinity%20Publisher%202.app/Contents/Resources/AffinityPublisher.help/Contents/Resources/en-US.lproj/index.html?page=pages/Pages/spreadSetup.html&title=Spread%20setup

These pages are in the in-app help but not in the web help. I suspect they're also obsolete but they should be reviewed because their content doesn't appear exactly in the other Assets page.

• Review: file:///Applications/Affinity%20Publisher%202.app/Contents/Resources/AffinityPublisher.help/Contents/Resources/en-US.lproj/index.html?page=pages/Assets/browsingAssets.html&title=Browsing%20assets
• Review: file:///Applications/Affinity%20Publisher%202.app/Contents/Resources/AffinityPublisher.help/Contents/Resources/en-US.lproj/index.html?page=pages/Assets/customAssets.html&title=Custom%20assets