Margaux Recon Posted March 3, 2024 Posted March 3, 2024 I recently just bought the Affinity Photo 2 for my mac (March 4, 2024 - Monday, Philippine Time) and I was charged twice on my card. How do I go about this? Quote
Staff StevenS Posted March 3, 2024 Staff Posted March 3, 2024 Hi @Margaux Recon, welcome to the Affinity forum. We can certainly look in to this for you, please reach out to our Orders team via email at affinityorders@serif.com. Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.
billy McGriff Posted March 27, 2024 Posted March 27, 2024 I need my money back on my debit card I dont use that app Quote
billy McGriff Posted March 27, 2024 Posted March 27, 2024 I want my refund back and close this account Quote
emmrecs01 Posted March 27, 2024 Posted March 27, 2024 @billy McGriff Assuming that that app is one of the Affinity range of products you should do exactly what @StevenS advised in the post directly above yours and email affinityorders@serif.com. StevenS 1 Quote Win 11 Pro, intel i7 14700, NVidia GTX 4060, 32G RAM, intel UHD 770. Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 18.2) running Affinity Photo and Designer version 1 and all three version 2 apps.
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