Margaux Recon Posted March 3 Share Posted March 3 I recently just bought the Affinity Photo 2 for my mac (March 4, 2024 - Monday, Philippine Time) and I was charged twice on my card. How do I go about this? Quote Link to comment Share on other sites More sharing options...
Staff StevenS Posted March 3 Staff Share Posted March 3 Hi @Margaux Recon, welcome to the Affinity forum. We can certainly look in to this for you, please reach out to our Orders team via email at affinityorders@serif.com. Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them. Link to comment Share on other sites More sharing options...
billy McGriff Posted March 27 Share Posted March 27 I need my money back on my debit card I dont use that app Quote Link to comment Share on other sites More sharing options...
billy McGriff Posted March 27 Share Posted March 27 I want my refund back and close this account Quote Link to comment Share on other sites More sharing options...
emmrecs01 Posted March 27 Share Posted March 27 @billy McGriff Assuming that that app is one of the Affinity range of products you should do exactly what @StevenS advised in the post directly above yours and email affinityorders@serif.com. StevenS 1 Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 18.0.1) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
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