WilliamGallagher Posted January 28, 2024 Posted January 28, 2024 I am a stupid, stupid man: I finally got around to updating my MacBook Pro to macOS Sonoma today, entirely forgetting that I have a big job on in Affinity Publisher 2. The app loads, but when I try to open my document -- or any document -- it sits there saying "loading document" forever. Depending on whether I double-click the document, choose File/Open, or drag the document to the Publisher 2 app in the dock, it sometimes just stays blank but protests as "at least one document is opening". I've gone through the forums and found advice about a similar Publisher 1 , to do with Terminal settings and a Light/Dark Mode bug, but it hasn't helped. Any advice, please? I have of course updated everything. Thanks for any help. William Quote
walt.farrell Posted January 28, 2024 Posted January 28, 2024 Welcome to the Serif Affinity forums. Sonoma changed the way that files on iCloud are handled, and some users have reported that it can take hours for Sonoma to finish its synchronization processing and allow the files to be used. Advice: Just wait. Maybe a few hours, or maybe overnight. Eventually your file should finish opening. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
WilliamGallagher Posted January 28, 2024 Author Posted January 28, 2024 1 minute ago, walt.farrell said: Advice: Just wait. Maybe a few hours, or maybe overnight. Eventually your file should finish opening. Thank you enormously. I'll do that. William 1 minute ago, walt.farrell said: walt.farrell 1 Quote
WilliamGallagher Posted January 28, 2024 Author Posted January 28, 2024 And it worked! Looks like it took about an hour, but who cares now? It works! Such relief, thank you. William walt.farrell 1 Quote
Staff stokerg Posted January 29, 2024 Staff Posted January 29, 2024 Hi @WilliamGallagher, Glad to hear this has been resolved. Should it happen in the future, then clicking Apple > System Settings > Privacy & Security > Files and Folders > expand each app and please disable 'iCloud Drive' for each app should resolve the issue without needing the long wait. Quote
WilliamGallagher Posted January 29, 2024 Author Posted January 29, 2024 15 minutes ago, stokerg said: Hi @WilliamGallagher, Glad to hear this has been resolved. Should it happen in the future, then clicking Apple > System Settings > Privacy & Security > Files and Folders > expand each app and please disable 'iCloud Drive' for each app should resolve the issue without needing the long wait. That's very useful, thank you: I can see that helping with other app problems. William stokerg 1 Quote
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