Robert_Kay Posted January 1 Share Posted January 1 Howdy! Having an issue w/ importing a .pdf document into Designer 2. The word spacing on the doc isn’t arranged right, the letters on a given line are stacked on top of one another. The doc looks fine when looking at a preview in the downloads file, but importing is no bueno. Font shows it’s missing (CourierNew), but replacing w/ similar font doesn’t work either. Is this a font issue? Messing around w/ the positioning brings out some of the text, but otherwise there’s still an issue w/ spacing. iPad Pro 12.9 3rd Gen Ipad OS 17.1.2 Designer 2 version 2.3.0 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted January 1 Share Posted January 1 39 minutes ago, Robert_Kay said: Having an issue w/ importing a .pdf document into Designer 2. Welcome to the Serif Affinity forums. "Importing" is a vague term. You could mean that you're Opening the file, or that you're Placing it into an existing Affinity file. Can you clarify your process? Can you share the PDF with us? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Robert_Kay Posted January 1 Author Share Posted January 1 Sure thing! The .pdf is an existing document. I’ve chosen both the “Import Document” and “Open Document” function, results are the same for both. I select the document which opens the PDF dialogue box. Choosing to replace or not replace the fonts brings the same result. Document attached, thanks! Submittal.pdf Quote Link to comment Share on other sites More sharing options...
Robert_Kay Posted January 2 Author Share Posted January 2 I figured out a work around, I believe the way the .pdf is saved is the issue. I opened the document in PDFGear and saved a copy (nothing edited), then imported that copy into Designer 2. It opened perfectly with no missing fonts and fully editable. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted January 2 Share Posted January 2 5 hours ago, Robert_Kay said: I believe the way the .pdf is saved is the issue. How was it created/saved originally? Looks like it might have been a scan of something? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Robert_Kay Posted January 3 Author Share Posted January 3 Negative, it’s 100% digital. The .pdf is generated through a point of sale system/distributor software (SX.e / Trend). I’m able to email myself a copy of the quote/invoice in .pdf format which I then tried to open in Designer. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
Staff NathanC Posted January 3 Staff Share Posted January 3 Hey @Robert_Kay, All of the PDF text is imported with a tracking value of -602.1% which is certainly unexpected, i'll get your file logged with the developers for further investigation. Quote Link to comment Share on other sites More sharing options...
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