Affinity is still on large second screen after disconnecting

[Oldenboom]

At my office I have a 27" 4K screen hooked up to my macbook (16" Pro, M2 Max, macOS 13.5.2). Then I get home, start my laptop again, start some Affinity program only to run in issues.

Most of the time, the app is just way too large for the 16" screen but I'm able to resize it. It surprises me a bit Affinity doesn't verify the display size when starting up.

Now I have an issue with Affinity Photo (2.2.1). When I start it, the startup dialog is on my MB screen. But as soon as I create a new image or load an image, it will behave as if the 27" screen is still connected. At Mission Control I do see the Affinity Photo window. I cannot drag it to the Macbook desktop or something. I have to connect that 27" screen again in order to make Photo usable again. Restarting doesn't resolve this. It surprises me a bit Affinity doesn't verify the availabi

It suprises me a bit the Affinity software just loads the previous settings no matter what. As a solution I'd recommend the software to verify the connected screens as well as the available screen size and use whatever is best (or use the primary screen) if the settings of the previous session cannot be loaded.

[walt.farrell]

Possibly this logged issue? 

https://forum.affinity.serif.com/index.php?/search/&tags=AF-417

[Oldenboom]

This seems related but in my case the app wasn't visible at all. I just connected another 27" 4K screen to my laptop and started Affinity Photo again. It didn't show on that big screen. With Mission Control I discovered it's still on that other 27" screen (which still wasn't connected). But this time I was able to drag the app via Mission Control to my main screen.

Looks to me some attention regarding restarting the software is required. It's pretty annoying the software just is unusable at the moment you need it. I hadn't tried the zoom-trick though. Will try next time.
 

 

[NathanC]

Hi @Oldenboom,

I've now updated the existing issue with your report, this is a known issue that started ocurring as of 2.2.X when external displays are disconnected/re-connected between app sessions, hopefully we'll see a fix added soon but it's not something that we're able to provide a timeframe for.

[Affinity Info Bot]

The issue "[macOS] App Window Disappears after disconnecting and re-connecting an external monitor between app sessions" (REF: AF-417) has been fixed by the developers in internal build "2.4.0.2211".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.