Barbarazo Posted October 7, 2023 Share Posted October 7, 2023 I bought it but can't access it in my application finder. I am constanly re installing it. Please help Quote Link to comment Share on other sites More sharing options...
MikeTO Posted October 7, 2023 Share Posted October 7, 2023 21 minutes ago, Barbarazo said: I bought it but can't access it in my application finder. I am constanly re installing it. Please help Hi and welcome to the forums. I assume you must have installed it from the Serif website which would have downloaded a DMG (disk image) file. Perhaps you have dragged the application icon from the DMG to the dock rather than the installed application's icon from Applications to the dock? That would explain why it keeps disappearing. Good luck. Quote Download a free PDF manual for Affinity Publisher 2.5 Download a quick reference chart for Affinity's Special Characters Affinity 2.5 for macOS Sequoia 15.1, MacBook Pro 14" (M4 Pro) Link to comment Share on other sites More sharing options...
Dan C Posted October 7, 2023 Share Posted October 7, 2023 Hi @Barbarazo, Welcome to the Affinity Forums As above, I suspect the Affinity app hasn't quite been installed correctly, causing the behaviour you're seeing. The install process has previously been covered by my colleague MEB, could you please check the steps shown below post and ensure you're following this workflow exactly with the downloaded .DMG file? Once you have installed the app using this method, you should find it appears within your Applications folder and should be retained here, as expected. I hope this helps! Quote Link to comment Share on other sites More sharing options...
Barbarazo Posted October 7, 2023 Author Share Posted October 7, 2023 7 hours ago, MikeTO said: Hi and welcome to the forums. I assume you must have installed it from the Serif website which would have downloaded a DMG (disk image) file. Perhaps you have dragged the application icon from the DMG to the dock rather than the installed application's icon from Applications to the dock? That would explain why it keeps disappearing. Good luck. Thank you for your attention. I bought it from Affinity itself, I downloaded the installer and so It seemed to have installed but everytime I shutdown my mini mac it simply disappears. Can't seen it in my application folder. I hope that gives you a better understanding of my problem. Thanks Again. Quote Link to comment Share on other sites More sharing options...
Barbarazo Posted October 7, 2023 Author Share Posted October 7, 2023 18 minutes ago, Barbarazo said: Thank you for your attention. I bought it from Affinity itself, I downloaded the installer and so It seemed to have installed but everytime I shutdown my mini mac it simply disappears. Can't seen it in my application folder. I hope that gives you a better understanding of my problem. Thanks Again. So it means I have to go to the dmg and do the whole process again. The first time I installed it I registered it with all the information provided by Affinity. 7 hours ago, MikeTO said: Hi and welcome to the forums. I assume you must have installed it from the Serif website which would have downloaded a DMG (disk image) file. Perhaps you have dragged the application icon from the DMG to the dock rather than the installed application's icon from Applications to the dock? That would explain why it keeps disappearing. Good luck. Thank you for your attention. I bought it from Affinity itself, I downloaded the installer and so It seemed to have installed but everytime I shutdown my mini mac it simply disappears. Can't seen it in my application folder. I hope that gives you a better understanding of my problem. Thanks Again. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 7, 2023 Share Posted October 7, 2023 You need to follow the instructions in the post by MEB that Dan C linked to, 3 posts above this one. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Barbarazo Posted October 7, 2023 Author Share Posted October 7, 2023 38 minutes ago, Barbarazo said: Thank you for your attention. I bought it from Affinity itself, I downloaded the installer and so It seemed to have installed but everytime I shutdown my mini mac it simply disappears. Can't seen it in my application folder. I hope that gives you a better understanding of my problem. Thanks Again. Just want to thank you. I instead of cliking on the dmg I dragged Afinnity to my application folder. Once opened I clicked to have it in my dock. Thanks alot. Dan C 1 Quote Link to comment Share on other sites More sharing options...
Barbarazo Posted October 7, 2023 Author Share Posted October 7, 2023 11 minutes ago, walt.farrell said: You need to follow the instructions in the post by MEB that Dan C linked to, 3 posts above this one. 11 minutes ago, walt.farrell said: You need to follow the instructions in the post by MEB that Dan C linked to, 3 posts above this one. Thank you. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
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