Publisher files no longer opens

[Gianni Becattini]

I understand I am abusing of your patience, but currently I am using Publisher twelve hours/day and you are my only beacon...

Since yesterday, some files don't anymore open when I click on them (both on i9 and M2) (nothing happens). I already tried to restart the computers. The files open normally when I click them from inside a book.

If I copy the file, the copy starts normally. I believe that this is a side effect of the many crashes but I don't know how to fix it.

Any ideas? Thanks

[Affinityconfusesme]

can we get the afpub file that is not opening?

[Gianni Becattini]

Update. I suspect where the fault is. These days Apple updated MacOS. The most exciting news are new screen backgrounds and new emoticons....

But probably not all the girls and the boys who work there are brainless, and there is also some more concrete innovation inside. One, even if not declared (for what I know), is related to iCloud Drive. It seems that from time to time something happens that hangs on some file synchronization. They say "in this case disable and re-enable" iCloud Drive, but nobody does it because it takes almost two or three days to resync everything.

In the new version, probably, when a problem arises, a complete scan of all the files starts automatically. All of them are marked as not present on the disk, but remain present on the disk and iCloud check them all saying that it is downloading them, but really they aren't (it is too fast).  I can only imagine that is like disabling and re-enabling, a complete resync but without the physical file transfer.

This morning I tried again and the AP file again didn't open. After ten minutes, the process I told you automatically started,  and after some time all the AP file opened again normally, without actions by me. Now it works. Just for information, a single time I got the message "The file is in use by another application". So I restarted the Mac, but again the file did't want to open. That could explain also why the copy of the file worked normally.

Don't ask me why the file could however be opened from inside the book, I don't know. But what I told you, apart from my comments, is what exactly happened.

So, now all is OK, thanks for the prompt reply.

 

[stokerg]

Hi @Gianni Becattini,

I wonder if you could have encountered the 'bug fix' that's mentioned here and caused MacOS to resync everything from iCloud?  Certainly sounds like it or another related issue with iCloud from everything you've stated.

 

[Gianni Becattini]

I believe not, because I had the Optimise flag already turned on, and the article says that the bug is only if off.

Even not sure, in my opinion, they improved in some way the process, that, from time to time, sets all the disc content to "in the cloud" and then very quickly checks and update the real file status (local or clouded) accordingly. I don't know what triggers this event, maybe some incongruence they find, but until now it seems more an improvement than a problem.

It could fix  the old stuck condition "Uploading 0 byte of 34 Mbytes (or whatever)" with no progress.

I can only suppose that mi problem with AP files was connected to an iCloud error condition, that, after this sanifying process, has been fixed. Surely I confirm what I said: impossibility to open AP files, precess triggered, problem solved -- obviously I cannot say if they are really related.

Thanks for the information, I will update this post if I have news.

[Gianni Becattini]

Should it be useful for others, I noted that you can "tempt" iCloud Drive to synchronize by opening Photo. If you find that sync has been suspended, press "reactivate". Then double click the small round icon on the right of the iCloud Drive in the Finder window side list.

I am not sure if this has a real scientific base or just the luck... but for me the luck is enough 😁... and in many cases it worked for me.