harryjsaddler Posted September 24, 2023 Share Posted September 24, 2023 Sometimes AF2 simply refuses to print. Selecting the Print option in the File menu (Mac OS) does nothing… no response at all. This can happen when I've just printed something, then suddenly it just won't print. Is this a bug, or am I missing something? Affinity Photo 2 Beta 2.2.0 (2005) Mac OS Ventura 13.6, M2 MacBook Pro Quote Link to comment Share on other sites More sharing options...
R C-R Posted September 24, 2023 Share Posted September 24, 2023 3 hours ago, harryjsaddler said: Affinity Photo 2 Beta 2.2.0 (2005) I don't know if it will make any difference, but the retail release is available so you might try installing & using it. Quote All 3 1.10.8, & all 3 V2.4.2 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Staff DWright Posted September 25, 2023 Staff Share Posted September 25, 2023 I have not been able to replicate this in the retail version of Affinity Photo 2 or the last beta version, can you please check if you have the latest driver version for your printer and you can try resetting the app by holding down the Control key and opening the app and on the Clear User Data screen please click the Clear button. Quote Link to comment Share on other sites More sharing options...
harryjsaddler Posted September 25, 2023 Author Share Posted September 25, 2023 Still nothing… I tried: Clearing all user data (from Clear User Data screen) Downloading (from Affinity) the current release version (2.2.0) Printer driver is current (note that the Print command never even gets to the print options screen); also, other apps can print to it. Restarted the computer I can't think of anything else to try. Very weird. Quote Link to comment Share on other sites More sharing options...
harryjsaddler Posted September 25, 2023 Author Share Posted September 25, 2023 Update: I deleted and reinstalled the printer in System Settings, and now I get the Print options dialog box. From there, I selected "Add printer…", selected the printer, and… poof, now the Print command doesn't work again. It looks like AF2 has a problem with Epson drivers… I noticed another post here about the same problem with another Epson printer. It's intermittent, though, since I was printing earlier in the day and then it stopped working. Any ideas? PS: the printer in question is an Epson 3880, driver version 12.62 Quote Link to comment Share on other sites More sharing options...
harryjsaddler Posted September 26, 2023 Author Share Posted September 26, 2023 Here's a theory: the AF2 Print command fails when the Epson driver is set as the default printer (in the AF2 print options dialog). Right now, I'm printing… the print dialog comes up with another printer, I change it to the Epson printer, and it works. Quote Link to comment Share on other sites More sharing options...
harryjsaddler Posted October 18, 2023 Author Share Posted October 18, 2023 Theory confirmed: when this happens (Print command suddenly disabled), the fix (on Mac OS) is going to Settings > Printers & Scanners and choosing any different printer as the default. That's it. Definitely a bug. Quote Link to comment Share on other sites More sharing options...
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