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I purchased Affinity suite 2, and cannot find a way to update from 2.1 to 2.2. The Affinity support site suggests there should be a "check for updates" option in the applications main menu, but in my versions of Designer and Photo, that is not the case (see screenshot). Any ideas of how to update my applications? 

 

image.png.8bbc4909e4f9477674d580fde233907c.png

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14 minutes ago, was2be said:

I purchased Affinity suite 2, and cannot find a way to update from 2.1 to 2.2. The Affinity support site suggests there should be a "check for updates" option in the applications main menu, but in my versions of Designer and Photo, that is not the case (see screenshot). Any ideas of how to update my applications? 

Did you happen to purchase the apps from the macOS App Store? If so, look for the updates in the sidebar tab 'Updates' in the macOS App Store app.

If you purchased the apps directly from Serif you would see a 'Check for Updates' menu item under the 'Affinity Photo 2' heading (see below). I don't believe that's present in the App Store versions as updates for Apps delivered through the App Store are managed by the App Store.

CleanShot2023-09-20at11_27.52@2x.png.f5671c7f52492f884538c585715ccd90.png

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3 minutes ago, was2be said:

I purchased direct from Serif.

If so, then login into your Serif account there and download the updated v2 apps from there.

☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan
☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2

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2 minutes ago, was2be said:

Is there some issue with having the different versions purchased from different stores? 

No, as they are completely different.

I would suggest you look in the Mac App Store and make sure you don't see that you have purchased Affinity Photo 2 from there. Even though you say you purchased from Serif, with V2 you can download from either Serif or the MAS, and if you managed to download from the MAS it would not have the Check for Updates in the application menu.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3

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5 minutes ago, was2be said:

I did not purchase V2 from Mac App Store. Only V1.

But you could have downloaded V2 from the MAS, as that does not require a purchase, and it would have recognized the license from the Affinity Store.

In any case, it seems you have this under control now.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3

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