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Posted

Recently my iPad was updated to the new iPad OS 17.0, and then the software of affinity publisher doesn’t work well after trying to save some documents. I I know that affinity products automatically keep safe the work when you go out from a document. Now, I can’t do this with a specific document that I really need to keep saving, now, always when I try to go out, the software just close, and then, when you open again and try to enter to your document, the same doesn’t save the last changes. Please help me with that, I really appreciate the team and the community, I hope this could be stay correct soon! Thanks 

  • Staff
Posted

Hi Giourmen,
Welcome to the forums,

We released our 2.2 update yesterday please could you make sure you have installed this to see if it helps at all?

Thanks
C

 

Please tag me using @ in your reply so I can be sure to respond ASAP.

Posted
11 hours ago, Giourmen said:

now, always when I try to go out, the software just close

Hi Giourmen, the app definitely shouldn’t close until you swipe it away. Try doing a hard reset of your iPad. That will clear out ram (in case anything left over from iOS update.)

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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