albertkinng Posted August 28, 2023 Posted August 28, 2023 (edited) A client has shared a file type with me that I haven't encountered previously. I can request them to send a different file that would enable me to carry out the project without problems. Nonetheless, I'm curious to learn if you've ever dealt with this sort of file and if so, how you were able to effectively work with it. Edited August 28, 2023 by albertkinng info protected Quote Ask for my services: albertkinng.com
R C-R Posted August 28, 2023 Posted August 28, 2023 PSB is listed as supported in the AP 2 Supported file formats help file, so yes, you should be able to open most of them in AP. Quote All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
albertkinng Posted August 28, 2023 Author Posted August 28, 2023 @R C-R thanks! Quote Ask for my services: albertkinng.com
albertkinng Posted August 29, 2023 Author Posted August 29, 2023 Unfortunately, while I can open the file, there's not a lot I can do with it! Although I can view the contents inside the Layers thumbnails, there's nothing appearing in the main work document. Additionally, after several attempts to open the file, this error message started to show up! Quote Ask for my services: albertkinng.com
Staff Lee D Posted August 29, 2023 Staff Posted August 29, 2023 @albertkinng If you can DM me a download link to the .PSB file I can take a look. From the message you're getting, our importer has issues with some of the objects that make up the file. It may be that we don't have an equivalent tool/feature available. Quote
Dave-Gamemaster Posted March 27 Posted March 27 On 8/29/2023 at 7:21 AM, Lee D said: @albertkinng If you can DM me a download link to the .PSB file I can take a look. From the message you're getting, our importer has issues with some of the objects that make up the file. It may be that we don't have an equivalent tool/feature available. Was there ever a resolution to this? I'm having the exact same problem. Yours, Dave Quote
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