Hippy Posted August 27, 2023 Share Posted August 27, 2023 When you copy a layer and try to close the document via [command]-[w] in most cases publisher hangs. Mac Book Pro (13", M2, 2022, 8GB, Ventura 13.5, Publisher 2.2.0ß (1971) Quote Affinity Photo 2.1.1 | Affinity Designer 2.1.1 | Affinity Publisher 2.1.1 Affinity Photo Beta 2.2.0 (1994) | Affinity Designer 2.2.0 (19794 | Affinity Publisher Beta 2.2.0 (1994) MacBook Pro 13", 8GB, M2, 2022, Ventura 13.5 Link to comment Share on other sites More sharing options...
Hangman Posted August 27, 2023 Share Posted August 27, 2023 Hi @Hippy and welcome to the forums, Does this happen with all Publisher documents or just one particular file? I've not been able to replicate the hang so far, I get the expected message asking me if I want to Save the Document. Are you able to upload a sample Publisher document where you're experiencing the issue so we can take a look? Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
Hippy Posted August 28, 2023 Author Share Posted August 28, 2023 (edited) 22 hours ago, Hangman said: Hi @Hippy and welcome to the forums, Does this happen with all Publisher documents or just one particular file? I've not been able to replicate the hang so far, I get the expected message asking me if I want to Save the Document. Are you able to upload a sample Publisher document where you're experiencing the issue so we can take a look? Hi Hangman, thx for welcoming! I have noticed the behavior only with the attached document (so far). The message for saving the changed document doesn't appear. The attached document contains personal data, but I didn't want to delete it, because it could be the reason for the behavior. So please keep it confidential.... 😉 Edited August 28, 2023 by Hippy attachment removed due to privat data Quote Affinity Photo 2.1.1 | Affinity Designer 2.1.1 | Affinity Publisher 2.1.1 Affinity Photo Beta 2.2.0 (1994) | Affinity Designer 2.2.0 (19794 | Affinity Publisher Beta 2.2.0 (1994) MacBook Pro 13", 8GB, M2, 2022, Ventura 13.5 Link to comment Share on other sites More sharing options...
Hippy Posted August 28, 2023 Author Share Posted August 28, 2023 (edited) Addition: I got another document. Please see attached screenshot. It shows what happened when I pressed [command]-[w], the document was already saved. The clipboard was filled with an email-address. btw: Please excuse me, but I'm probably too stupid to create my signature in the forum. Can you help me there? Thx!!! Edited August 28, 2023 by Hippy attachment removed due to privat data Quote Affinity Photo 2.1.1 | Affinity Designer 2.1.1 | Affinity Publisher 2.1.1 Affinity Photo Beta 2.2.0 (1994) | Affinity Designer 2.2.0 (19794 | Affinity Publisher Beta 2.2.0 (1994) MacBook Pro 13", 8GB, M2, 2022, Ventura 13.5 Link to comment Share on other sites More sharing options...
Hangman Posted August 28, 2023 Share Posted August 28, 2023 Hi @Hippy, Thanks for your file... I've experimented with it for around 30 minutes, copying various elements and then closing the document and so far have failed to get Publisher 2.2.0 (1971) to hang, likewise if I make a change to the document, copy content and then close I simply get the request to Save the Document... Do you have any clipboard utilities running on your Mac other than the built-in one? if you do I'm wondering whether that could be the cause. You may want to remove the file from your post above as it is available to anyone reading the forum. If the team at Serif want to take a look they can provide a private Dropbox link for you to upload the file to. I'll continue to test your file to see if I can get Publisher to hang and report back if I do. In terms of adding your signature if you go to your screen name in the top right of any forum page, click the dropdown and select Account Settings followed by Signature at the bottom of the list on the left, you can add a signature there... Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
Hippy Posted August 28, 2023 Author Share Posted August 28, 2023 Hi Hangman, thank you again and I hope not to waste your time. I can't reproduce the behavior every time, let's say 2 from 10 times. I don't have any software installed concerning the clipboard. Anyway, if I don't forget to save it's just uncomfortable, In German we say: "Kein Beinbruch" (no broken leg). Concerning the signature: Something has changed, so there ist no "Signature"-entry any more: Maybe one of the guys who manage the forum sees it and adds the "signature"-entry. Have a good time in your distant galaxy...😉 Quote Affinity Photo 2.1.1 | Affinity Designer 2.1.1 | Affinity Publisher 2.1.1 Affinity Photo Beta 2.2.0 (1994) | Affinity Designer 2.2.0 (19794 | Affinity Publisher Beta 2.2.0 (1994) MacBook Pro 13", 8GB, M2, 2022, Ventura 13.5 Link to comment Share on other sites More sharing options...
Hangman Posted August 28, 2023 Share Posted August 28, 2023 Hi @Hippy, I'm not entirely sure why you don't have the option to add a signature but as you say, hopefully, someone from the Serif team will be able to provide the answer... Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
walt.farrell Posted August 28, 2023 Share Posted August 28, 2023 2 hours ago, Hippy said: Concerning the signature: Something has changed, so there ist no "Signature"-entry any more: A number of functions in the forum are only "unlocked" when a user has been here long enough, or made enough posts. This is usually done as part of the forum spam-prevention methodology. I don't know if this is one of those, or not. You've certainly been a member long enough, but as you've only made 4 posts it might have just become unlocked after you made that last post. You might check again Hangman 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Hippy Posted August 28, 2023 Author Share Posted August 28, 2023 Hi Walt, obviously you are right, now the menu item is available. Thanks a lot! walt.farrell 1 Quote Affinity Photo 2.1.1 | Affinity Designer 2.1.1 | Affinity Publisher 2.1.1 Affinity Photo Beta 2.2.0 (1994) | Affinity Designer 2.2.0 (19794 | Affinity Publisher Beta 2.2.0 (1994) MacBook Pro 13", 8GB, M2, 2022, Ventura 13.5 Link to comment Share on other sites More sharing options...
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