Carlos Lorencini Posted August 10, 2023 Posted August 10, 2023 Hello, I would like to report an important error (Affinity designer version 1.1 desktop): I did a job using several objects as "assets", I lost days and days of work on a very complex isometric perspective job... I'm quite disappointed, because many used objects of the "assets" simply disappeared... I didn't find any explanation for that...
walt.farrell Posted August 10, 2023 Posted August 10, 2023 17 minutes ago, Carlos Lorencini said: Hello, I would like to report an important error (Affinity designer version 1.1 desktop): I did a job using several objects as "assets", I lost days and days of work on a very complex isometric perspective job... I'm quite disappointed, because many used objects of the "assets" simply disappeared... I didn't find any explanation for that... Your post would be better in its own topic, and in the proper forum for reporting bugs. A Moderator can move it for you, but they will need to know which OS you use to get it into the proper place. Also, please clarify what you mean by "many used objects of the "assets" simply disappeared". Are you saying they are no longer in the Assets panel, or that you put them into the document but now they are missing? -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop 1: Windows 11 Pro 24H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 26.0, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.6.1
Carlos Lorencini Posted August 10, 2023 Author Posted August 10, 2023 4 hours ago, walt.farrell said: Your post would be better in its own topic, and in the proper forum for reporting bugs. A Moderator can move it for you, but they will need to know which OS you use to get it into the proper place. Also, please clarify what you mean by "many used objects of the "assets" simply disappeared". Are you saying they are no longer in the Assets panel, or that you put them into the document but now they are missing?
walt.farrell Posted August 10, 2023 Posted August 10, 2023 Thanks, @Carlos Lorencini, but you still didn't say what OS you use. -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop 1: Windows 11 Pro 24H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 26.0, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.6.1
Staff NathanC Posted August 11, 2023 Staff Posted August 11, 2023 Hi @Carlos Lorencini, Based on your screenshot is looks like the assets used were just standard curve objects, if they went missing on the canvas is it possible that the file was overwritten with an earlier version? If not, could we perhaps see a copy of the file? If it was not originally saved with history it might be difficult to track exactly what happened for these curves to be dropped from the file but it may give some indication. From your screenshot it does look like that specific curve asset was used in other areas of your design so the fact that they're assets may not be related. I've provided a private upload link below: https://www.dropbox.com/request/dzbttjylKMwRDkK4DHBe
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