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MSI Download causing an issue on Windows with McAfee TP installed.


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The MSI install worked fine this time (2.1.1. unlike 2.1.0) but this time McAfee Total Protection identified it as a threat and quarantined the file. I have managed to copy them to a different drive before they were quarantined and was also able to copy them back to the user download library  but on install Affinity reports that McAfee Framework Host must be closed and clicking ok the install continues, repeats the notice and after clicking ok again continues and installs correctly.

I am also raising this issue with McAfee.

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5 minutes ago, Dangerous said:

I am also raising this issue with McAfee.

That's good, as they are the only ones who can resolve it.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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McAfee updates their virus signatures frequently, as do other AV vendors. They have probably recently added a bad signature to their list, and are now incorrectly claiming that some valid programs contain that virus.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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4 minutes ago, walt.farrell said:

McAfee updates their virus signatures frequently, as do other AV vendors. They have probably recently added a bad signature to their list, and are now incorrectly claiming that some valid programs contain that virus.

I contacted chat, she said to exclude the file name. I mean I have to download it, exclude it, download it again, run it, ok the report 'McAfee Framework Host must be closed' notice, ok it when it returns a 2nd time and do that for all 3 programs. She rang and said we got disconnected, I said no I ended the chat after that stupid 'fix'. I don't think she was impressed but she did then offer a more acceptable way to deal with it. 

Now just waiting for a reply. lol.

 

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