NeoBeum Posted June 8, 2023 Posted June 8, 2023 How do I access my store account since the changes requiring login to use an email instead of username? Quote
Staff StevenS Posted June 8, 2023 Staff Posted June 8, 2023 Hi @NeoBeum, The Affinity Store and the Affinity Forum are two separate entities and the Store has only ever used an email address/password combination to sign in to Store account accounts. I have not however been able to locate an Affinity Store account for you when using the email address on the forum to search our records. If you are having issues accessing an Affinity Store account, please contact us privately via email (affinity@serif.com) and we can look in to this further for you. Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.
NeoBeum Posted June 8, 2023 Author Posted June 8, 2023 10 hours ago, StevenS said: Hi @NeoBeum, The Affinity Store and the Affinity Forum are two separate entities and the Store has only ever used an email address/password combination to sign in to Store account accounts. I have not however been able to locate an Affinity Store account for you when using the email address on the forum to search our records. If you are having issues accessing an Affinity Store account, please contact us privately via email (affinity@serif.com) and we can look in to this further for you. Thanks for clarifying. I must have purchased through the MS Store. I'll just revive my old device and see if I can fetch the registration. Quote
NeoBeum Posted June 8, 2023 Author Posted June 8, 2023 I found the receipts for my purchases for Photo and Designer from the Microsoft Store from late 2019-2020. Am I going to have to create a *.msix to repackage V1 on my old device and transfer to my new device? When I try to register the following occurs (attached image). **Hmm... I may be able to install on Windows 11 - the store app has some differences when wishing to display 'Owned' Library. I managed to find the older version. Hopefully it's still able to be installed. Will post again once I check. Looking promising. Quote
walt.farrell Posted June 8, 2023 Posted June 8, 2023 V1 should simply reinstall from the Microsoft Store on your new computer. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
NeoBeum Posted June 8, 2023 Author Posted June 8, 2023 1 minute ago, walt.farrell said: V1 should simply reinstall from the Microsoft Store on your new computer. Yes it does. The store was hiding any apps that were not currently installed, and the options were changed and I had to find how to display user owned library. walt.farrell 1 Quote
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