entropy Posted June 7, 2023 Share Posted June 7, 2023 Hi, For some reason I'm not able to export one of my files W11, Designer 2.0.4 I'm stuck on this window Quote Link to comment Share on other sites More sharing options...
entropy Posted June 7, 2023 Author Share Posted June 7, 2023 Updated to 2.1.0. Same issue. Export preview is stuck at 5% Quote Link to comment Share on other sites More sharing options...
entropy Posted June 7, 2023 Author Share Posted June 7, 2023 I tried with another computer, different export settings, tried to save as package and open it with publisher, same, still impossible to export. Quote Link to comment Share on other sites More sharing options...
Affinityconfusesme Posted June 7, 2023 Share Posted June 7, 2023 I have been able to export photos as PDFs from photo without any issues. i would Assume that the function is the same no matter which program. Can you upload a screen recording of it not working? Quote Lenovo IdeaPad 5 Ryzen 7 5700U Rx Vega 8 graphics 16GB RAM (15.3 usable) Acer KB202 27in 1080p monitor Affinity Photo 1.10.6 Affinity photo 2 2.4.2 Affinity Designer 2 2.4.2 Affinity Publisher 2 2.4.2 on Windows 11 Pro version 23H2 Beta builds as they come out. canon 80d| sigma 18-200mm F3.5-6.3 DC MACRO OS HSM | Tamron SP AF 28-75mm f/2.8 XR Di LD | Canon EF-S 10-18mm f/4.5-5.6 IS STM Autofocus APS-C Lens, Black Link to comment Share on other sites More sharing options...
entropy Posted June 7, 2023 Author Share Posted June 7, 2023 No I can't. I've posted two screenshots, why do you want a video? Quote Link to comment Share on other sites More sharing options...
Affinityconfusesme Posted June 7, 2023 Share Posted June 7, 2023 Are you using the MSIX version or the EXE version? Quote Lenovo IdeaPad 5 Ryzen 7 5700U Rx Vega 8 graphics 16GB RAM (15.3 usable) Acer KB202 27in 1080p monitor Affinity Photo 1.10.6 Affinity photo 2 2.4.2 Affinity Designer 2 2.4.2 Affinity Publisher 2 2.4.2 on Windows 11 Pro version 23H2 Beta builds as they come out. canon 80d| sigma 18-200mm F3.5-6.3 DC MACRO OS HSM | Tamron SP AF 28-75mm f/2.8 XR Di LD | Canon EF-S 10-18mm f/4.5-5.6 IS STM Autofocus APS-C Lens, Black Link to comment Share on other sites More sharing options...
Old Bruce Posted June 7, 2023 Share Posted June 7, 2023 4 hours ago, entropy said: For some reason I'm not able to export one of my files What is the physical size of the file in inches/mm? What is the size in Bytes? What is the file's DPI setting? What is the layer structure like? A screenshot of the Layers panel might help. Do you have lots of Effect layers and or layers with varying opacity and different Blend modes? And I am sure there are other questions which may come up that need answers. Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
Affinityconfusesme Posted June 7, 2023 Share Posted June 7, 2023 It works fine in photo. 07.06.2023_14.10.38_REC.lnk Quote Lenovo IdeaPad 5 Ryzen 7 5700U Rx Vega 8 graphics 16GB RAM (15.3 usable) Acer KB202 27in 1080p monitor Affinity Photo 1.10.6 Affinity photo 2 2.4.2 Affinity Designer 2 2.4.2 Affinity Publisher 2 2.4.2 on Windows 11 Pro version 23H2 Beta builds as they come out. canon 80d| sigma 18-200mm F3.5-6.3 DC MACRO OS HSM | Tamron SP AF 28-75mm f/2.8 XR Di LD | Canon EF-S 10-18mm f/4.5-5.6 IS STM Autofocus APS-C Lens, Black Link to comment Share on other sites More sharing options...
entropy Posted June 7, 2023 Author Share Posted June 7, 2023 26 minutes ago, Old Bruce said: What is the physical size of the file in inches/mm? What is the size in Bytes? What is the file's DPI setting? What is the layer structure like? A screenshot of the Layers panel might help. Do you have lots of Effect layers and or layers with varying opacity and different Blend modes? And I am sure there are other questions which may come up that need answers. File size : 775ko, 80x200cm, there is almost no effects. 19 minutes ago, tzvi20 said: It works fine in photo. 07.06.2023_14.10.38_REC.lnk 510 B · 1 download Cool ! Is there a member of the support team who can look at my file and see what the problem is? Quote Link to comment Share on other sites More sharing options...
Affinityconfusesme Posted June 7, 2023 Share Posted June 7, 2023 did you see the screen recording? Quote Lenovo IdeaPad 5 Ryzen 7 5700U Rx Vega 8 graphics 16GB RAM (15.3 usable) Acer KB202 27in 1080p monitor Affinity Photo 1.10.6 Affinity photo 2 2.4.2 Affinity Designer 2 2.4.2 Affinity Publisher 2 2.4.2 on Windows 11 Pro version 23H2 Beta builds as they come out. canon 80d| sigma 18-200mm F3.5-6.3 DC MACRO OS HSM | Tamron SP AF 28-75mm f/2.8 XR Di LD | Canon EF-S 10-18mm f/4.5-5.6 IS STM Autofocus APS-C Lens, Black Link to comment Share on other sites More sharing options...
entropy Posted June 7, 2023 Author Share Posted June 7, 2023 I think I'm screwed https://forum.affinity.serif.com/index.php?/topic/184537-export-crash-on-large-pdf-file/ I wonder what I should say to my client. Sorry but the software I'm using can't handle 200x90cm files lol. Do you need business cards maybe ? Every time I read this forum I have the feeling that most of people use this suite just as "hobby" and almost nobody as professional. I mean to pay the bills. I cant believe that this kind of issue is not top priority, instead of adding and fixing features that nobody asked for. Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted June 8, 2023 Staff Share Posted June 8, 2023 @entropy Can you provide a screenshot of your Layers panel for this document? If you start a new blank document the same size and insert some text, shapes etc are you able to export this out to PDF? Quote Link to comment Share on other sites More sharing options...
entropy Posted June 8, 2023 Author Share Posted June 8, 2023 Hi, I can't do any troubleshooting atm. I'll check later. From what I remember, because I did different tests yesterday, it was same. I also noticed, with a new document, if the size is over XXX cm (unfortunately I don't remember the values), there is no preview and the export window just close by itself. Quote Link to comment Share on other sites More sharing options...
Deeleres Posted June 15, 2023 Share Posted June 15, 2023 Hi, almost the same here. An export of a large PDF-Files (440 Pages) from AFBOOK-File hangs on this dialog. The progress bar showed a progress, but it will not finish the export. Page format is 246mm to 266mm, so not anything special there. At the moment I have to export every Chapter separately. Quote Link to comment Share on other sites More sharing options...
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