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Posted

I have the following problem:
In Designer 2.1.0 I have tried to activate the baseline grid. As soon as I tick the box in the baseline grid window that the baseline grid should be used, the programme crashes completely without an error message.
This behaviour does not occur with new documents. But when I work with a document for a longer time, the error occurs reproducibly.
I have tried it on several computers. The problem occurs everywhere, on a laptop as well as on a workstation.
I am attaching a test document where the error occurs.
The document was created under version 2.1.0.

Partykonzept.afpub

Posted

I can replicate this with the document supplied.
After activating the baseline grid, the mouse cursor changes to the spinning blue hoop for a little while, then I get the normal pointer back or a few seconds, and then the application crashes.

Note: You say Designer (in the title and post) but I think you might mean Publisher.

Posted

Hi @Adobe Certified Expert,

Thanks for your document provided and I'm sorry to hear you're having trouble!

I can confirm that I've been able to replicate this issue here and therefore I have logged the file with our development team.

I'm unable to provide the exact reasoning for this crash at this time, however I can see that it is caused by the Running Headers on your Master Page - as deleting these text frames then allow for the Baseline Grid to be activated - though I cannot replicate this in a new document.

Our team will investigate this further so that we can identify the reasoning behind this and resolve this in a future update.

I hope this helps :)

  • 2 weeks later...
  • Staff
Posted

The issue "User File - Crash when enabling document Baseline Grid due to Running Headers on Master Pages" (REF: AFB-7762) has been fixed by the developers in build "2.1.1.1847".

This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions

If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us

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