evtonic3 Posted May 28, 2023 Share Posted May 28, 2023 Is there an automatic report sent to Serif when iPad crashes? I can’t keep up with all the crashes and it doesn’t appear to be a certain thing I’m doing to make it crash. It crashes when I’m drawing, I have lots of layers and have a heavy library of brushes. I always go back to this idea in my head that no one has as many brushes as I do and that could be causing this? I think I’ve mentioned it before that I can’t have a light library of brushes, I like having them at the ready. Quote Link to comment Share on other sites More sharing options...
jadeb Posted May 28, 2023 Share Posted May 28, 2023 Hi @evtonic3 I am also having this random crashes and when this happens I can's recover the progress of the work I am doing which is frudtrating I hope this gets notice. It is pretty annoying Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted May 30, 2023 Staff Share Posted May 30, 2023 @evtonic3 iPadOS usually send them direct to Apple. You can get crash reports direct from your iPad, see this FAQ article on how to retrieve them. Upload a couple for checking and we can see if anything specific shows. Have you tried using the app with just the default brushes to see if the same occurs? Are all the brushes native .afbrushes files or are they third party ones that have been imported? If you notice any particular workflow that when followed produces a crash so it can be debugged please let me know. Quote Link to comment Share on other sites More sharing options...
evtonic3 Posted May 30, 2023 Author Share Posted May 30, 2023 6 hours ago, Lee D said: @evtonic3 iPadOS usually send them direct to Apple. You can get crash reports direct from your iPad, see this FAQ article on how to retrieve them. Upload a couple for checking and we can see if anything specific shows. Have you tried using the app with just the default brushes to see if the same occurs? Are all the brushes native .afbrushes files or are they third party ones that have been imported? If you notice any particular workflow that when followed produces a crash so it can be debugged please let me know. Designer iPad-2023-05-30-001811.ips Quote Link to comment Share on other sites More sharing options...
evtonic3 Posted May 30, 2023 Author Share Posted May 30, 2023 They are all mainly 3rd party. Lots were originally purchased for desktop version. Quote Link to comment Share on other sites More sharing options...
evtonic3 Posted May 30, 2023 Author Share Posted May 30, 2023 Another crash log Designer iPad.diskwrites_resource-2023-05-28-011128.ips Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.