manfred11 Posted May 19, 2023 Share Posted May 19, 2023 Hi Both Designer V2 and photo are crashing since today,they crash on load-startup. Both worked fine yesterday. Os 16.4.1 help Quote Link to comment Share on other sites More sharing options...
Ilseke Posted May 19, 2023 Share Posted May 19, 2023 Same here, affinity photo won’t load 😞 Quote Link to comment Share on other sites More sharing options...
Staff DWright Posted May 21, 2023 Staff Share Posted May 21, 2023 Can you please try double tapping the Affinity splash screen as the app opens and then in the Clear User Data screen tap Reset without selecting any of the other options apart from the first one. Quote Link to comment Share on other sites More sharing options...
Ilseke Posted May 21, 2023 Share Posted May 21, 2023 Sorry if I don’t understand you correctly but I can’t click on anything on the load screen of affinity on iPad. It loads for a few seconds, tapping doesn’t help and then it closes. I’m on the latest update and restarted the iPad several times. Nothing works, can’t use affinity anymore sinds the update. This is the screen I get where no tapping helps Quote Link to comment Share on other sites More sharing options...
paharper Posted May 22, 2023 Share Posted May 22, 2023 Same problem as IIseke. Was able to reset by tapping on screen BUT takes 2 minutes to load and then if I walk away from my iPad for a few minutes and come back, designer crashes. I’m on iPadOS 16.4.1. Designer 2 beta works better! Quote Link to comment Share on other sites More sharing options...
Ilseke Posted May 23, 2023 Share Posted May 23, 2023 I deleted the app and downloaded again from the app store but it didn’t help, exactly the same, it doesn’t load but crashes. Also double tapping and clicking reset doesn’t help. I’m on the latest version of iOS and restarted the iPad several times. Other apps work fine. I never had a problem until the update 5 days ago. Really don’t know what to do next. Does anyone has the same problem? Help! Quote Link to comment Share on other sites More sharing options...
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