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Posted

Hi,

I'm sorry I have to say this, but for me Affinity Photo V2 is not ready for productive usage.
V1 was working rock solid on my system, while V2 is crashing frequently out of nowhere.
Unfortunately I already started some projects with V2. Is there any way to load theses files in V1 again?

Best regards

Stefan

  • Staff
Posted

Hi Stefan,

I'm sorry to hear V2 is crashing for you this is something we can likely get to the bottom of if you tell me which operating system you are using etc. Unfortunately there is no way to convert V2 files back to V1 files.

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

Posted (edited)

Thanks for the offer. I'm using WIndows 10 22H2 Build 19045.2728

Hardware acceleration is enabled using an Nvidia RTX3090 with Studio drivers version 528.49

I attached my crash reports. Most of the crashes appear when I drag an asset into my project and start to drag and resize it.

The more assets dragged into the project the more likely is the crash. At least thats how it look to me.

If it happens, not only Affinity Photo closes, to me it looks like the whole Graphics Card gets restarted. Black screen for several seconds until it comes back.

 

reports.zip

Edited by Stoffmann
Posted
23 hours ago, Stoffmann said:

Is there any way to load theses files in V1 again?

No, but you can copy the content of the document from v2 and paste it in a document in version 1, or do File > New From Clipboard in version 1. You should get a faithful transfer of things that do not rely on new features of v2, but a crash of v1 could be provoked by v2 new features.

Note that New From Clipboard creates a document with 96 PPI (wrongly termed DPI in Affinity), but that's easy to change with Resize Document command.

 

Posted

Have you tried disabling hardware acceleration? Not that this is optimal, but while Serif is working out the bug this might be useful.

Posted

Does your GPU driver crash/reset with HW acceleration off too? Of course I don't know how Affinity 2 works under the hood, but that sounds quite interesting.

  • 2 weeks later...
Posted
On 3/31/2023 at 2:29 PM, Callum said:

Hi Stefan,

I'm sorry to hear V2 is crashing for you this is something we can likely get to the bottom of if you tell me which operating system you are using etc. Unfortunately there is no way to convert V2 files back to V1 files.

Thanks
C

 

On 3/31/2023 at 3:05 PM, Stoffmann said:

Thanks for the offer. I'm using WIndows 10 22H2 Build 19045.2728

Hardware acceleration is enabled using an Nvidia RTX3090 with Studio drivers version 528.49

I attached my crash reports. Most of the crashes appear when I drag an asset into my project and start to drag and resize it.

The more assets dragged into the project the more likely is the crash. At least thats how it look to me.

If it happens, not only Affinity Photo closes, to me it looks like the whole Graphics Card gets restarted. Black screen for several seconds until it comes back.

 

reports.zip 9 MB · 1 download

Did the logs show any reason for the crashes?

Regards

Stefan

Posted
56 minutes ago, Stoffmann said:

Did the logs show any reason for the crashes?

Just looking at the last two (timestamp based) of those crash dmp's...

Quote

Operating system: Windows NT
                  10.0.19041 2546
CPU: amd64
     family 23 model 113 stepping 0
     16 CPUs

GPU: UNKNOWN

Crash reason:  EXCEPTION_ACCESS_VIOLATION_WRITE
Crash address: 0x0
Process uptime: 639 seconds

Thread 31 (crashed)
 0  libraster.dll + 0x1b3d587

    rax = 0x0000000000000000   rdx = 0x0000000000000000
    rcx = 0x0000000000000848   rbx = 0xffffffffffffffff
    rsi = 0x00000239a8201048   rdi = 0x0000022db2445a70
    rbp = 0x00007ffe56d32450   rsp = 0x000000b63d7fef00
     r8 = 0x0000000000000008    r9 = 0x000000b63d7fee78
    r10 = 0x0000000000000019   r11 = 0x0000000000000246
    r12 = 0x0000000000000019   r13 = 0x0000000000000014
    r14 = 0x000000b63d7ff1d8   r15 = 0x00000000000004f6
    rip = 0x00007ffe5513d587
    Found by: given as instruction pointer in context
 1  libkernel.dll + 0x18846a
    rbp = 0x00007ffe56d32450   rsp = 0x000000b63d7fef20
    rip = 0x00007ffe736f846a
    Found by: stack scanning
 2  libraster.dll + 0x1b3d256
    rbp = 0x00007ffe56d32450   rsp = 0x000000b63d7fef30
    rip = 0x00007ffe5513d256
    Found by: stack scanning
 3  libraster.dll + 0x1b3cc41
    rbp = 0x00007ffe56d32450   rsp = 0x000000b63d7fef60
    rip = 0x00007ffe5513cc41
    Found by: stack scanning
 4  libraster.dll + 0x3732450
    rbp = 0x00007ffe56d32450   rsp = 0x000000b63d7fef68
    rip = 0x00007ffe56d32450
    Found by: stack scanning
 5  libraster.dll + 0x1b3e896
    rbp = 0x00007ffe56d32450   rsp = 0x000000b63d7fef90
    rip = 0x00007ffe5513e896
    Found by: stack scanning
 6  libraster.dll + 0x1b3d49a
    rbp = 0x00007ffe56d32450   rsp = 0x000000b63d7fefd0
    rip = 0x00007ffe5513d49a
    Found by: stack scanning
 7  libraster.dll + 0xcf8b6e
    rbp = 0x00007ffe56d32450   rsp = 0x000000b63d7ff000
    rip = 0x00007ffe542f8b6e
    Found by: stack scanning
 8  libraster.dll + 0x1b3e942
    rbp = 0x00007ffe56d32450   rsp = 0x000000b63d7ff020
    rip = 0x00007ffe5513e942
    Found by: stack scanning
 9  libraster.dll + 0x1f06e88
    rbp = 0x00007ffe56d32450   rsp = 0x000000b63d7ff030
    rip = 0x00007ffe55506e88
    Found by: stack scanning
10  libraster.dll + 0xc130f
    rbp = 0x00007ffe56d32450   rsp = 0x000000b63d7ff060
    rip = 0x00007ffe536c130f
    Found by: stack scanning
11  ucrtbase.dll + 0xfde6
    rbp = 0x00007ffe56d32450   rsp = 0x000000b63d7ff090
    rip = 0x00007fff4fc3fde6
    Found by: stack scanning
12  libraster.dll + 0xea81de
    rbp = 0x00007ffe56d32450   rsp = 0x000000b63d7ff0f0
    rip = 0x00007ffe544a81de
    Found by: stack scanning
13  ntdll.dll + 0x258d1
    rbp = 0x00007ffe56d32450   rsp = 0x000000b63d7ff130
    rip = 0x00007fff523958d1
    Found by: stack scanning
14  ntdll.dll + 0x248d0
    rbp = 0x00007ffe56d32450   rsp = 0x000000b63d7ff190
    rip = 0x00007fff523948d0
    Found by: stack scanning
15  ntdll.dll + 0x248d0
    rbp = 0x00007ffe56d32450   rsp = 0x000000b63d7ff1f0
    rip = 0x00007fff523948d0
    Found by: stack scanning
16  ntdll.dll + 0x247cd
    rbp = 0x00007ffe56d32450   rsp = 0x000000b63d7ff260
    rip = 0x00007fff523947cd
    Found by: stack scanning
...

... and ...

Quote

Operating system: Windows NT
                  10.0.19041 2546
CPU: amd64
     family 23 model 113 stepping 0
     16 CPUs

GPU: UNKNOWN

Crash reason:  EXCEPTION_ACCESS_VIOLATION_READ
Crash address: 0x0
Process uptime: 632 seconds

Thread 0 (crashed)
 0  libaffinity.dll + 0x1ae8ca

    rax = 0x00007ffc81357808   rdx = 0x000000f2b31fe490
    rcx = 0x000002533f7488e8   rbx = 0x000002533f748090
    rsi = 0x0000000000000000   rdi = 0x000000f2b31fe490
    rbp = 0x000000f2b31fe4d0   rsp = 0x000000f2b31fe3e0
     r8 = 0x00007ffd27de1787    r9 = 0x00007ffd827f5dd8
    r10 = 0x00007ffd2644e080   r11 = 0x0000000000000000
    r12 = 0x0000025353242c50   r13 = 0x0000000000008000
    r14 = 0x0000025359858550   r15 = 0x0000000000000000
    rip = 0x00007ffc90ede8ca
    Found by: given as instruction pointer in context
 1  0x7ffd281573db
    rbp = 0x000000f2b31fe520   rsp = 0x000000f2b31fe4e0
    rip = 0x00007ffd281573db
    Found by: previous frame's frame pointer
 2  0x7ffd25c5df33
    rbp = 0x000000f2b31fe6e0   rsp = 0x000000f2b31fe530
    rip = 0x00007ffd25c5df33
    Found by: previous frame's frame pointer
 3  0x7ffd273223d3
    rbp = 0x000000f2b31fe800   rsp = 0x000000f2b31fe6f0
    rip = 0x00007ffd273223d3
    Found by: previous frame's frame pointer
 4  0x7ffd27321132
    rbp = 0x000000f2b31fe8d0   rsp = 0x000000f2b31fe810
    rip = 0x00007ffd27321132
    Found by: previous frame's frame pointer
 5  0x7ffd27320cad
    rbp = 0x000000f2b31fe9b0   rsp = 0x000000f2b31fe8e0
    rip = 0x00007ffd27320cad
    Found by: previous frame's frame pointer
 6  clr.dll + 0x222e
    rbp = 0x000000f2b31fe9e0   rsp = 0x000000f2b31fe9c0
    rip = 0x00007ffd8524222e
    Found by: previous frame's frame pointer
 7  clr.dll + 0x24fe
    rbp = 0x000000f2b31fe9e0   rsp = 0x000000f2b31fe9e0
    rip = 0x00007ffd852424fe
    Found by: stack scanning
 8  Serif.Interop.Persona.dll + 0x9e26cd
    rsp = 0x000000f2b31fea50   rip = 0x00007ffc94e326cd
    Found by: stack scanning
 9  USER32.dll + 0xfe04
    rsp = 0x000000f2b31fea60   rip = 0x00007ffda147fe04
    Found by: stack scanning
10  USER32.dll + 0xe7e8
    rsp = 0x000000f2b31fea90   rip = 0x00007ffda147e7e8
    Found by: stack scanning
11  AppHook64_E0C8B0BD-200C-4222-B88B-9D259EAF852E.dll + 0x12630
    rsp = 0x000000f2b31feb20   rip = 0x0000000180012630
    Found by: stack scanning
12  ntdll.dll + 0x9cf70
    rsp = 0x000000f2b31feb28   rip = 0x00007ffda2cccf70
    Found by: stack scanning
13  USER32.dll + 0x21b9e
    rsp = 0x000000f2b31feb70   rip = 0x00007ffda1491b9e
    Found by: stack scanning
14  clr.dll + 0x7e59d8
    rsp = 0x000000f2b31feb80   rip = 0x00007ffd85a259d8
    Found by: stack scanning
15  Serif.Interop.Persona.dll + 0x9e2660
    rsp = 0x000000f2b31feb88   rip = 0x00007ffc94e32660
    Found by: stack scanning
16  USER32.dll + 0xe693
    rsp = 0x000000f2b31febd0   rip = 0x00007ffda147e693
    Found by: stack scanning
17  Serif.Interop.Persona.dll + 0x9e2660
    rsp = 0x000000f2b31fec18   rip = 0x00007ffc94e32660
    Found by: stack scanning
18  USER32.dll + 0xe229
    rsp = 0x000000f2b31fec20   rip = 0x00007ffda147e229
    Found by: stack scanning
19  Serif.Interop.Persona.dll + 0x9e2660
    rsp = 0x000000f2b31fec30   rip = 0x00007ffc94e32660
    Found by: stack scanning
20  clr.dll + 0x4de5
    rsp = 0x000000f2b31fec70   rip = 0x00007ffd85244de5
    Found by: stack scanning
21  WindowsBase.ni.dll + 0x184649
    rsp = 0x000000f2b31feca0   rip = 0x00007ffd198c4649
    Found by: stack scanning
22  Serif.Interop.Persona.dll + 0x9e2660
    rsp = 0x000000f2b31feca8   rip = 0x00007ffc94e32660
    Found by: stack scanning
23  clr.dll + 0x7df510
    rsp = 0x000000f2b31fecd8   rip = 0x00007ffd85a1f510
    Found by: stack scanning
24  WindowsBase.ni.dll + 0x67fa8
    rsp = 0x000000f2b31fece8   rip = 0x00007ffd197a7fa8
    Found by: stack scanning
25  WindowsBase.ni.dll + 0x67fa8
    rsp = 0x000000f2b31fecf0   rip = 0x00007ffd197a7fa8
    Found by: stack scanning
26  WindowsBase.ni.dll + 0x184649
    rsp = 0x000000f2b31fed00   rip = 0x00007ffd198c4649
    Found by: stack scanning
27  WindowsBase.ni.dll + 0x67fa8
    rsp = 0x000000f2b31fed10   rip = 0x00007ffd197a7fa8
    Found by: stack scanning
28  WindowsBase.ni.dll + 0x15edf5
    rsp = 0x000000f2b31fed60   rip = 0x00007ffd1989edf5
    Found by: stack scanning
29  PresentationFramework.ni.dll + 0x4875f1
    rsp = 0x000000f2b31fee00   rip = 0x00007ffd163d75f1
    Found by: stack scanning
30  PresentationFramework.ni.dll + 0x48702c
    rsp = 0x000000f2b31fee40   rip = 0x00007ffd163d702c
    Found by: stack scanning
31  clr.dll + 0x6993
    rsp = 0x000000f2b31feed0   rip = 0x00007ffd85246993
    Found by: stack scanning
32  clr.dll + 0x68a0
    rsp = 0x000000f2b31fef10   rip = 0x00007ffd852468a0
    Found by: stack scanning
33  clr.dll + 0x86be
    rsp = 0x000000f2b31fef20   rip = 0x00007ffd852486be
    Found by: stack scanning
34  clr.dll + 0x7150
    rsp = 0x000000f2b31fef50   rip = 0x00007ffd85247150
    Found by: stack scanning
35  clr.dll + 0x161241
    rsp = 0x000000f2b31fefa0   rip = 0x00007ffd853a1241
    Found by: stack scanning
36  Photo.exe + 0x40b2
    rsp = 0x000000f2b31fefb0   rip = 0x0000025352c140b2
    Found by: stack scanning
37  clr.dll + 0x15fe74
    rsp = 0x000000f2b31ff050   rip = 0x00007ffd8539fe74
    Found by: stack scanning
38  clr.dll + 0x7e4320
    rsp = 0x000000f2b31ff0c0   rip = 0x00007ffd85a24320
    Found by: stack scanning
39  mscorlib.ni.dll + 0x259c0
    rsp = 0x000000f2b31ff0f8   rip = 0x00007ffd827f59c0
    Found by: stack scanning
40  Photo.exe + 0x40b3
    rsp = 0x000000f2b31ff170   rip = 0x0000025352c140b3
    Found by: stack scanning
41  Photo.exe + 0x40b5
    rsp = 0x000000f2b31ff180   rip = 0x0000025352c140b5
    Found by: stack scanning
42  Photo.exe + 0x40b3
    rsp = 0x000000f2b31ff190   rip = 0x0000025352c140b3
    Found by: stack scanning
43  Photo.exe + 0x40b2
    rsp = 0x000000f2b31ff1a0   rip = 0x0000025352c140b2
    Found by: stack scanning
44  clr.dll + 0xd7b6f
    rsp = 0x000000f2b31ff1f0   rip = 0x00007ffd85317b6f
    Found by: stack scanning
45  clr.dll + 0x16071f
    rsp = 0x000000f2b31ff230   rip = 0x00007ffd853a071f
    Found by: stack scanning
46  clr.dll + 0x68a0
    rsp = 0x000000f2b31ff270   rip = 0x00007ffd852468a0
    Found by: stack scanning
47  ntdll.dll + 0x258d1
    rsp = 0x000000f2b31ff300   rip = 0x00007ffda2c558d1
    Found by: stack scanning
48  ntdll.dll + 0x2c28c
    rsp = 0x000000f2b31ff350   rip = 0x00007ffda2c5c28c
    Found by: stack scanning
49  mscorlib.ni.dll + 0x730000
    rsp = 0x000000f2b31ff370   rip = 0x00007ffd82f00000
    Found by: stack scanning
50  clr.dll + 0x5799
    rsp = 0x000000f2b31ff380   rip = 0x00007ffd85245799
    Found by: stack scanning
51  ntdll.dll + 0x248d0
    rsp = 0x000000f2b31ff3c0   rip = 0x00007ffda2c548d0
    Found by: stack scanning
52  ntdll.dll + 0x247cd
    rsp = 0x000000f2b31ff430   rip = 0x00007ffda2c547cd
    Found by: stack scanning
53  KERNELBASE.dll + 0x2db6d
    rsp = 0x000000f2b31ff440   rip = 0x00007ffda055db6d
    Found by: stack scanning
54  clr.dll + 0x5799
    rsp = 0x000000f2b31ff470   rip = 0x00007ffd85245799
    Found by: stack scanning
55  clr.dll + 0x12e7af
    rsp = 0x000000f2b31ff4b0   rip = 0x00007ffd8536e7af
    Found by: stack scanning
56  clr.dll + 0x3a51e
    rsp = 0x000000f2b31ff4c0   rip = 0x00007ffd8527a51e
    Found by: stack scanning
57  clr.dll + 0x16118f
    rsp = 0x000000f2b31ff4e0   rip = 0x00007ffd853a118f
    Found by: stack scanning
58  clr.dll + 0x1605d2
    rsp = 0x000000f2b31ff520   rip = 0x00007ffd853a05d2
    Found by: stack scanning
59  clr.dll + 0x825248
    rsp = 0x000000f2b31ff550   rip = 0x00007ffd85a65248
    Found by: stack scanning
60  clr.dll + 0x60080
    rsp = 0x000000f2b31ff608   rip = 0x00007ffd852a0080
    Found by: stack scanning
61  0x25352c10000
    rsp = 0x000000f2b31ff610   rip = 0x0000025352c10000
    Found by: stack scanning
62  Photo.exe + 0x22f4
    rsp = 0x000000f2b31ff638   rip = 0x0000025352c122f4
    Found by: stack scanning
63  clr.dll + 0x7c5ad
    rsp = 0x000000f2b31ff640   rip = 0x00007ffd852bc5ad
    Found by: stack scanning
64  clr.dll + 0x7e66e0
    rsp = 0x000000f2b31ff650   rip = 0x00007ffd85a266e0
    Found by: stack scanning
65  clr.dll + 0x7e4188
    rsp = 0x000000f2b31ff690   rip = 0x00007ffd85a24188
    Found by: stack scanning
66  clr.dll + 0xd8499
    rsp = 0x000000f2b31ff790   rip = 0x00007ffd85318499
    Found by: stack scanning
67  clr.dll + 0xd8ad6
    rsp = 0x000000f2b31ff7c0   rip = 0x00007ffd85318ad6
    Found by: stack scanning
68  clr.dll + 0x163d50
    rsp = 0x000000f2b31ff7e0   rip = 0x00007ffd853a3d50
    Found by: stack scanning
69  clr.dll + 0x132339
    rsp = 0x000000f2b31ff7f0   rip = 0x00007ffd85372339
    Found by: stack scanning
70  clr.dll + 0x1527ed
    rsp = 0x000000f2b31ff810   rip = 0x00007ffd853927ed
    Found by: stack scanning
71  clr.dll + 0x163d50
    rsp = 0x000000f2b31ff828   rip = 0x00007ffd853a3d50
    Found by: stack scanning
72  clr.dll + 0x158777
    rsp = 0x000000f2b31ff840   rip = 0x00007ffd85398777
    Found by: stack scanning
73  clr.dll + 0x163d50
    rsp = 0x000000f2b31ff858   rip = 0x00007ffd853a3d50
    Found by: stack scanning
74  clr.dll + 0x827af8
    rsp = 0x000000f2b31ff868   rip = 0x00007ffd85a67af8
    Found by: stack scanning
75  ucrtbase_clr0400.dll + 0x53cc4
    rsp = 0x000000f2b31ff960   rip = 0x00007ffd850b3cc4
    Found by: stack scanning
76  KERNELBASE.dll + 0x5dfc8
    rsp = 0x000000f2b31ff990   rip = 0x00007ffda058dfc8
    Found by: stack scanning
77  0x7ffda2c30000
    rsp = 0x000000f2b31ff998   rip = 0x00007ffda2c30000
    Found by: stack scanning
78  0x7ffd85240000
    rsp = 0x000000f2b31ff9b8   rip = 0x00007ffd85240000
    Found by: stack scanning
79  clr.dll + 0xaa01c4
    rsp = 0x000000f2b31ff9d8   rip = 0x00007ffd85ce01c4
    Found by: stack scanning
80  clr.dll + 0xa91058
    rsp = 0x000000f2b31ffa00   rip = 0x00007ffd85cd1058
    Found by: stack scanning
81  clr.dll + 0x827ae8
    rsp = 0x000000f2b31ffa30   rip = 0x00007ffd85a67ae8
    Found by: stack scanning
82  clr.dll + 0x7fe2f0
    rsp = 0x000000f2b31ffa38   rip = 0x00007ffd85a3e2f0
    Found by: stack scanning
83  clr.dll + 0x827af8
    rsp = 0x000000f2b31ffa40   rip = 0x00007ffd85a67af8
    Found by: stack scanning
84  clr.dll + 0x7fe2f0
    rsp = 0x000000f2b31ffa48   rip = 0x00007ffd85a3e2f0
    Found by: stack scanning
85  0x7ffd85240000
    rsp = 0x000000f2b31ffa50   rip = 0x00007ffd85240000
    Found by: stack scanning
86  clr.dll + 0x118
    rsp = 0x000000f2b31ffa60   rip = 0x00007ffd85240118
    Found by: stack scanning
87  clr.dll + 0x157f25
    rsp = 0x000000f2b31ffac0   rip = 0x00007ffd85397f25
    Found by: stack scanning
88  clr.dll + 0xd201
    rsp = 0x000000f2b31ffae0   rip = 0x00007ffd8524d201
    Found by: stack scanning
89  clr.dll + 0x15ff18
    rsp = 0x000000f2b31ffb20   rip = 0x00007ffd8539ff18
    Found by: stack scanning
90  0x25352c10000
    rsp = 0x000000f2b31ffb30   rip = 0x0000025352c10000
    Found by: stack scanning
91  clr.dll + 0x160870
    rsp = 0x000000f2b31ffb88   rip = 0x00007ffd853a0870
    Found by: stack scanning
92  clr.dll + 0x15fc71
    rsp = 0x000000f2b31ffb90   rip = 0x00007ffd8539fc71
    Found by: stack scanning
93  0x25352c10000
    rsp = 0x000000f2b31ffb98   rip = 0x0000025352c10000
    Found by: stack scanning
94  clr.dll + 0x160870
    rsp = 0x000000f2b31ffba0   rip = 0x00007ffd853a0870
    Found by: stack scanning
95  mscoreei.dll + 0x71410
    rsp = 0x000000f2b31ffbe0   rip = 0x00007ffd87461410
    Found by: stack scanning
96  ntdll.dll + 0x50800
    rsp = 0x000000f2b31ffbf0   rip = 0x00007ffda2c80800
    Found by: stack scanning
97  clr.dll + 0x160884
    rsp = 0x000000f2b31ffc20   rip = 0x00007ffd853a0884
    Found by: stack scanning
98  clr.dll + 0x160870
    rsp = 0x000000f2b31ffc30   rip = 0x00007ffd853a0870
    Found by: stack scanning
99  mscoreei.dll + 0x8c01
    rsp = 0x000000f2b31ffc60   rip = 0x00007ffd873f8c01
    Found by: stack scanning
100  MSCOREE.DLL + 0x1560
    rsp = 0x000000f2b31ffc90   rip = 0x00007ffd87d71560
    Found by: stack scanning
101  MSCOREE.DLL + 0xacd2
    rsp = 0x000000f2b31ffca0   rip = 0x00007ffd87d7acd2
    Found by: stack scanning
102  MSCOREE.DLL + 0xac42
    rsp = 0x000000f2b31ffcc0   rip = 0x00007ffd87d7ac42
    Found by: stack scanning
103  clr.dll + 0x160870
    rsp = 0x000000f2b31ffcd0   rip = 0x00007ffd853a0870
    Found by: stack scanning
104  KERNEL32.dll + 0x17614
    rsp = 0x000000f2b31ffcf0   rip = 0x00007ffda21f7614
    Found by: stack scanning
105  0x7ffd873f0000
    rsp = 0x000000f2b31ffcf8   rip = 0x00007ffd873f0000
    Found by: stack scanning
106  ntdll.dll + 0x526a1
    rsp = 0x000000f2b31ffd20   rip = 0x00007ffda2c826a1
    Found by: stack scanning
107  KERNELBASE.dll + 0x110020
    rsp = 0x000000f2b31ffd70   rip = 0x00007ffda0640020
    Found by: stack scanning

... it might be GPU driver and OpenCL related. - You can try with some other GPU driver version and disabled hardware acceleration, either via the common APh Preferences setting, as far as you reach until there to change the option without crashing. - Or without having to run Photo etc. at all via ...

 

 

☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan
☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2

Posted

This is really strange, because the Application detects my GPU and enables OpenCL

image.png.4f20e53307a05fb1dda84dc3dac07f1d.png

So I  wonder how the log can say GPU unknown?

Also, I find it sad that there is a utility for disabling GPU support, for a program that advertises GPU support. In V1 I don't have this issues, so I will use it as long there is no better way.

 

Posted
1 hour ago, Stoffmann said:

This is really strange, because the Application detects my GPU and enables OpenCL

Could also be for V2 apps that it is always as default enabled, even Serif knows from the past V1 times, that there were a bunch of GPU & Drivers OpenCL based related problems. Which is also why there is nowadays (for V2 apps) a command line option flag to disable the OpenCL hardware acceleration settings.

1 hour ago, Stoffmann said:

So I  wonder how the log can say GPU unknown?

Those crash DMPs are generated & written by the Affinity apps, so it's a matter of the crash detection module what it detects and writes out here.

1 hour ago, Stoffmann said:

Also, I find it sad that there is a utility for disabling GPU support, for a program that advertises GPU support.

That utility is a user made one, it's not from Serif, I once did that as I was borred to always read/see hundreds of Win OpenCL related crash reports in the forum just due to enabled GPU OpenCL settings.

Quote

Well don't blame me, I'm just an independent user who also happens to be a software developer (though in totally other IT software areas).

And the story behind this little tool is pretty easy explained, as a user I was really sick & tired of always seeing again and again (repeatedly) posts related to that OpenCL hardware acceleration problematic theme in the forum. - So I said one day to myself, Ok let's do something against these problems a bunch of people seem to have with that as default enabled OpenCL hardware acceleration setting on Windows systems. And the result is this little "OpenCL Disabler" auxiliary-tool!

Why Serif decided to use these OpenCL hardware acceleration settings as default?

Honestly I don't know, possibly their marketing wanted it that way in order to show and advertise some speedy screen handling or the like. - However, you have to blame Serif for that decision and not me here!

Quote

In V1 I don't have this issues, so I will use it as long there is no better way.

You won't have those problems as far as WIndows doesn't update your certain working GPU driver, a newer auto GPU driver update might change the behavior here then again, no matter if a V1 or V2 app is used. - So for Affinity apps the whole is sadly pretty OpenCL & GPU driver dependent.

☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan
☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2

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