Having trouble saving as a jpg

[Rasteely]

I am currently having trouble saving files as a jpeg.  

I click on File/Export/JPEG and then hit save. 

It "saves" but every time I look for my file I find it saved as an "Affinity Photo File"

Is there something I may be doing wrong? It doesn't do it with other file types.

 

It seems to be doing the same with TIFF files as well

Edited March 27, 2023 by Rasteely

[GarryP]

Welcome to the forums @Rasteely

This doesn’t sound right; as far as I know, you shouldn’t be able to create AFPHOTO files via the export functionality.

Would you be able to upload a video showing the process from before you start the export process to the point where you look at the exported file using the operating system functionality to check the file type?

If you can’t record a video then full-screen screenshots showing us the relevant points in the process might be useful (also give us a textual 'click-by-click'' run-down of what you do so we can follow along).

[PaulEC]

I suspect that this may be a "problem" that has been reported before. The files are saved as the correct file type, but are labelled as "Affinity JPG" etc in Explorer.
The simple way to check if these files are actually saved as the correct file type is to enable "Show file extensions".

[John Rostron]

I'm sure that this is an Operating System foible and nothing to do with Affinity.

I find that, from time to time, my OS (Windows 10 Home), resets the image file types to Affinty Photo File, and I have to go through the hoops again to change it to Jpeg or Tiff or whatever. The problem being that I can never remember how to do that.

Setting "Show file extensions" is such a no-brainer that I often forget that there are some Windows users who still do not have this selected.

John

[GarryP]

I think my first question should have been something along the lines of: “What brought you to the conclusion that the file was saved as an “Affinity Photo File”, or, in other words, what is telling you that?”

[Rasteely]

Hey thanks for answering everyone!  I think it was a me problem, but I have it fixed now.  For some reason when I have windows set to "open with affinity photo" instead of open with "photos" it looks like an affinity photo file.  Sorry my bad.  I am not computer savvy but I'm learning! Thanks again!