HSL shift adj. window problem

[srg]

Occasionally the window if the HSL shift adjustment shows defective, see screenshot.

[Dan C]

Hi @srg,

Sorry to see you're having trouble!

Can you please confirm for me, do you have 2 monitors for your Mac? If so, does moving the HSL adjustment dialog from one monitor to the other, and then back again resolve this issue?

Many thanks in advance

[srg]

7 hours ago, Dan C said:

Hi @srg,

Sorry to see you're having trouble!

Can you please confirm for me, do you have 2 monitors for your Mac? If so, does moving the HSL adjustment dialog from one monitor to the other, and then back again resolve this issue?

Many thanks in advance

Yes I use a MacBook connected to a Studio Display but both see the same thing,

[Dan C]

Thanks for confirming that for me and I'm sorry to hear this - could you please provide a screenshot of your Display settings in macOS for each monitor?

[srg]

2 hours ago, Dan C said:

Thanks for confirming that for me and I'm sorry to hear this - could you please provide a screenshot of your Display settings in macOS for each monitor?

[Dan C]

Thanks for providing that for me - if you change the 'Optimize for - Studio Display' to Built-in Display and then restart the Affinity app, does this now display as expected please?

[srg]

2 hours ago, Dan C said:

Thanks for providing that for me - if you change the 'Optimize for - Studio Display' to Built-in Display and then restart the Affinity app, does this now display as expected please?

not sure how to since when I optimize for my MacBook the Studio displays humongous characters and I see only partially what I see in the MacBook screen

[Dan C]

My apologies, thanks for trying that for me - our team have been able to replicate a similar issue here and this is logged with our developers to be resolved. I'll be sure to 'bump' this with our team to bring it to their attention once again as we hope to resolve this ASAP.

I hope this helps

[Affinity Info Bot]

The issue "HSL adjustment and multiple screens: only a quarter of the colour spectrum circle is displayed" (REF: AF-88) has been fixed by the developers in build "2.4.0 Release".
This fix is in the current customer release.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us