TOFFINITY Posted February 24, 2023 Posted February 24, 2023 Dear Affinity team! Photo constantly crashes! Quote
Ron P. Posted February 25, 2023 Posted February 25, 2023 @TOFFINITY, there should be crash reports, could please attach the latest 2 or 3 to your reply? You provide no information to help determine why this is happening. Information like Your OS, full version number The full version number of Affinity Photo you're using What you were doing when it crashes TOFFINITY 1 Quote Affinity Photo 2.5..; Affinity Designer 2.5..; Affinity Publisher 2.5..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD
TOFFINITY Posted February 26, 2023 Author Posted February 26, 2023 On 2/25/2023 at 6:24 PM, Ron P. said: @TOFFINITY, there should be crash reports, could please attach the latest 2 or 3 to your reply? You provide no information to help determine why this is happening. Information like Your OS, full version number The full version number of Affinity Photo you're using What you were doing when it crashes Dear @Ron P. Thanks for your response! I have checked and there are no crash reports in the app's relevant folder! It crashes at any point. Quote
Staff Callum Posted February 27, 2023 Staff Posted February 27, 2023 Hi Toffinity, Please could you navigate to the apps preferences and provide a screenshot of the entire performance tab? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
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