AP 2.0.4 error when save document

[Herojas93]

Hi guys,

I'm working with a big document, 245 pages, with many symbols, lines, ... that was created in AP V1.

Sometimes, when I press save, the APP crashes and closes the document, NOT THE APP. 

When I open again the document I can see that changes has been saved correctly.

[walt.farrell]

4 hours ago, Herojas93 said:

Sometimes, when I press save, the APP crashes and closes the document, NOT THE APP

First, for terminology: that is not a crash. A crash closes the complete application. That is just some kind of error.

Next: the error message says the document (i.e., the afpub file itself) was "being updated by an external application". There's no way that should be happening. So please tell us a bit more about what other applications were running, and where the file is stored? Is it on a local folder/drive on your machine? Or on a network drive or cloud drive?

[Herojas93]

You are right. 
Sorry for the terminology mistake. 
 

The file is stored in OneDrive. Really is in my machine but in a folder which is live synced with OneDrive. 
I’m managing it trough the oficial OneDrive APP for MacOS. 

[walt.farrell]

35 minutes ago, Herojas93 said:

The file is stored in OneDrive. Really is in my machine but in a folder which is live synced with OneDrive. 
I’m managing it trough the oficial OneDrive APP for MacOS. 

Thanks.

My guess: OneDrive was in the process of moving the file from your machine to its cloud server. And when that happened, Publisher was prevented from accessing the file.

At a minimum, you probably need to configure OneDrive to leave the files fully on your machine, rather than transferring them to the cloud.

Even better would be to work from local folders that are not managed by OneDrive, and later copy your files to the OneDrive-monitored folder.

[Herojas93]

Ok I'll follow your suggestions.

Thanks