Pep75 Posted February 1, 2023 Share Posted February 1, 2023 Hi All, I want to create a new document (in the latest version) but it is greyed out...What am I dong wrong. Also the templates won't appear. Thanks!! Pep Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 1, 2023 Share Posted February 1, 2023 3 hours ago, Pep75 said: Also the templates won't appear. We would need another screenshot to begin diagnosing that one. At this time I have no idea why New isn't working for you. Sorry. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
GarryP Posted February 1, 2023 Share Posted February 1, 2023 Pep75: If you hold the CTRL key down when you launch the application you will see an option in the dialog for “Reset Document Presets”. By checking that option you should get the default Presets back but any personal Presets you had would be lost across all of your Affinity applications on that machine. It might be better to wait to do that later - if you can wait - as this problem might just be a symptom of a larger problem that needs further looking into. If you can wait then someone will hopefully be along to help you look into it more (it’s not something I can diagnose). Pep75 1 Quote Link to comment Share on other sites More sharing options...
Pep75 Posted February 2, 2023 Author Share Posted February 2, 2023 Thanks Garry. I just re-installed everything....😅 Quote Link to comment Share on other sites More sharing options...
GarryP Posted February 2, 2023 Share Posted February 2, 2023 Did that work? Just out of interest, how did you install the software in the first place? Quote Link to comment Share on other sites More sharing options...
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