New to affinity, can't see the contents of my file

[Desireephhn]

Hi everybody, 

We've been using Affinity since a month and since this afternoon, it's giving a wireframe view but is not showing the contents of the file. Does anybody know what we're doing wrong? 

Kind regards,

Desiree

[walt.farrell]

Welcome to the Serif Affinity forums.

Did you perhaps select View > View Mode > Wireframe (or another one of the view modes you don't want)?

[Desireephhn]

26 minutes ago, walt.farrell said:

Welcome to the Serif Affinity forums.

Did you perhaps select View > View Mode > Wireframe (or another one of the view modes you don't want)?

When I enter View > View Mode, I only get the options: Single View, Split View and Clip to canvas. Where can I find the Wireframe modus in Publisher?

[Nowave]

8 minutes ago, Desireephhn said:

Lorsque j'entre dans Affichage> Mode d'affichage, je n'obtiens que les options :  Vue unique, Vue fractionnée et Clip sur le canevas. Où puis-je trouver le mode Wireframe dans Publisher ?

Hello, in the persona designer, you will find the Wireframe mode. You probably checked it by mistake.

[Nowave]

 

 

[carl123]

6 hours ago, walt.farrell said:

Did you perhaps select View > View Mode > Wireframe (or another one of the view modes you don't want)?

The "Last Used" wireframe mode now has the default shortcut of CTRL+Y which was previously the Edit > Redo shortcut

I can see a few people getting caught out by this in the future

 

@Desireephhn

Might be best to remove that new (CTRL+Y) shortcut, if you used Edit > Redo a lot in the past, to prevent this accidentally happening again in the future

[Desireephhn]

Hello all,

I’ve only bought the affinity publisher, so I haven’t got the designer version you’re talking about. So I can’t disengage the wireframe modus in the way you described. I’ve just tried reinstalling the app, but this hasn’t helped either.

Any other suggestions?

 

kind regards,

Roy

[Desireephhn]

On 1/31/2023 at 10:44 PM, walt.farrell said:

Welcome to the Serif Affinity forums.

Did you perhaps select View > View Mode > Wireframe (or another one of the view modes you don't want)?

I can't see the Wireframe modus in Affinity Publisher, so this doesn't seem to be the solution. Have you got any other ideas? I feel stupid, as I can't use the software properly now. 

[walt.farrell]

32 minutes ago, Desireephhn said:

I can't see the Wireframe modus in Affinity Publisher, so this doesn't seem to be the solution. Have you got any other ideas? I feel stupid, as I can't use the software properly now. 

So, you're saying you only have Publisher, not Designer? And that you can't click on the Designer Persona icon?

I wonder if there's a bug on the Mac versions, and Cmd+Y (likely Designer shortcut for View > View Mode > Wireframe > Last Used) works even from the Publisher Persona. If so, perhaps pressing it again would restore the old behavior.

My only other idea: if you can share your document publicly here, perhaps one of us can figure out what's going on.

Do you have the same problem if you create a new document?

[Desireephhn]

Hi Wait, 

Of course I could share the document publically, though I don't think the document is the problem since the problem persists with every document that I try to create. It keeps giving me empty pages but is showing the content of the page (in miniature) on the left side of my screen. 

test_affinity.afpub

[walt.farrell]

Thanks.

Here's what the first page of that one (different from the one you used for screenshots above) looks like for me:

And here's what it looks like in Wireframe Outline view mode:

If that second one is what you're seeing, that would confirm that you've gotten into Wireframe view mode somehow. If you don't own Designer, I've no idea how that could have happened.

Try:

1. Completely closing Publisher.
2. Pressing and holding the Ctrl key, and starting Publisher again. If this gets you a popup menu, keep holding Ctrl and click on Open.
3. You should get a Clear User Data dialog.
4. Leave the first item (Clear User Defaults) checked, and uncheck everything else. Press Clear.

Does it then work better?

 

 

[Desireephhn]

3 minutes ago, walt.farrell said:

Thanks.

Here's what the first page of that one (different from the one you used for screenshots above) looks like for me:

And here's what it looks like in Wireframe Outline view mode:

If that second one is what you're seeing, that would confirm that you've gotten into Wireframe view mode somehow. If you don't own Designer, I've no idea how that could have happened.

Try:

1. Completely closing Publisher.
2. Pressing and holding the Ctrl key, and starting Publisher again. If this gets you a popup menu, keep holding Ctrl and click on Open.
3. You should get a Clear User Data dialog.
4. Leave the first item (Clear User Defaults) checked, and uncheck everything else. Press Clear.

Does it then work better?

 

 

Hi Walt, 

The way my screen looks, can be seen in the attached screenshot that I've added to the first message in this post. I also tried clearing all the cache, but this didn't work either.

I've just found a e-mailadres on Twitter and have send them this question via email, so let's see what they come up with. 

I'll post the solution, if it's offered, here on this forum too.

Kind regards, 

Roy

[walt.farrell]

6 minutes ago, Desireephhn said:

The way my screen looks, can be seen in the attached screenshot that I've added to the first message in this post.

You had a screenshot there of a different document (not the one you attached a couple of posts up). I do not see anything added to the first post that shows this new document.

7 minutes ago, Desireephhn said:

I also tried clearing all the cache,

Do you mean clearing the user defaults, as I suggested? Or something else?

[v_kyr]

• Move Tool

The following settings are available on the context toolbar when a placed image or document is selected:

• Image/document Info—Displays the image's or document's native dimensions and its placed DPI and percentage scaling; use the arrow to edit DPI or scaling, or reset to original size (100% scaling).
• PageBox—choose from the following:
  • TrimBox—the page displayed to the page edge.
  • BleedBox—the page with bleed or printer marks shown.
  • Minimum Content—the bounding box of the object(s) in the document.
  • Minimum Visible Content—As for Minimum Content but the bounds of any hidden objects are also taken into account.
  • Maximum Content—the bounding box of the object(s) including the object's control handles outside the box.
  • Maximum Visible Content—As for Maximum Content but the bounds of any hidden objects are also taken into account.