R Seventeen Posted January 20, 2023 Share Posted January 20, 2023 In Affinity Photo, every time I click "Selection Brush Tool", I get apples spinnign wheel of death, Affinity crashes. Using: - MacBook Pro (15-inch, 2019) - 2.3 GHz 8-Core Intel Core i9 - 32 GB 2400 MHz DDR4 - Intel UHD Graphics 630 1536 MB Tried: - Restarting computer - Closing every other programme running - Unticked "Hardware Acceleration" in Performance Preferences - Deleting then reinstalling Affinity Photo I am interested to know which of my resolution methods are stupid or worthwhile for bug fixing in future. Thankyou. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted January 23, 2023 Staff Share Posted January 23, 2023 Hi @R Seventeen, Welcome to Affinity Forums Is it crashing when you are working with a specific file, or crashes with any file (even a blank document)? If you can reproduce the crash, please do so, then in the crash report window (the last screenshot right above this post) press Alt and drag the icon from the crash report title bar to the desktop to generate a copy of the crash report. Please attach the crash report file to your reply. Thanks. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
DerrickMork Posted January 27, 2023 Share Posted January 27, 2023 I also have facing the same issue while i am using Brush Tool. Quote Link to comment Share on other sites More sharing options...
Elwen Posted June 17, 2023 Share Posted June 17, 2023 I have the same issue. I create a new file, place one image, click selection brush tool - all freezes (I am using also on Macbook Pro 2021). Including new files. This renders Affinity Photo unusable. Any ideas what to do? Quote Link to comment Share on other sites More sharing options...
BohoYve Posted July 24, 2023 Share Posted July 24, 2023 I'm using Windows 10 and am having the same issue with the selection brush too. Quote Link to comment Share on other sites More sharing options...
Marvit6 Posted August 16, 2023 Share Posted August 16, 2023 I have same issue with Windows 11. Graphics: RTX 3000 Series, 64 GB DDR4, Intel Core i7, 10th gen. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted August 17, 2023 Staff Share Posted August 17, 2023 Hi @Elwen, @BohoYve, @Marvit6, Can someone record the issue happening with the whole interface and Layers panel visible please? I'm not having luck reproducing the issue on my systems. It's possible it's related with some specific setting that I'm missing or some action I'm not doing. Thank you. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.