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activation unsuccessful

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I have just bought a new Mac and I am trying to install both designer and publisher. I purchased them back in 2021. Every time I try to log in/download it it says 'Activation Unsuccessful. Unfortunately your affinity account doesn't have a current valid license for affinity designer/publisher' however I have my log in and shows that I have bought and got the activation key. How do I get to accept it or log in? 

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1 hour ago, Kat.35 said:

I purchased them back in 2021.

So you bought version 1. Are you also installing version 1 from the "downloads" section in your account? and not the recently released version 2?

Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.1.1.
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 22H2, Build 22621.2215.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 22H2, Build 22621.2215.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.

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