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Designer crashes after installation of Version 2.0.3


StevChe

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After installing version 2.0.3 of Affinity Designer the application crashes after a short period, regardless of whether i use it or not. I tried to uninstall and install version 2.0.0 again but now it's the same here. I tried to use my files with Affinity Designer 1.x but it is not able to open that new files and i cannot save as Version 1.x files out of Version 2. Now i cannot work with the designer. I also did not found a Log File that shows me what could be the problem. What now? 

I use a windows system and it did no Updates of any driver...

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To help you with the "cannot save as Version 1.x files out of Version 2": One thing you can do is Open the file in version 2, select things, Copy, and then Paste into version 1. As long as you're not actually using new V2 functions, everything should transfer over that way.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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  • 2 weeks later...
  • Staff

Hi StevChe, 

Please could you try navigating into the apps preferences and under performance try disabling Open CL to see if this solves the crashing?

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

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