Tbowman Posted January 13, 2023 Share Posted January 13, 2023 When attempting to import brushes in Photo v2, I get a "not responding" error and a white screen. This also happens when trying to delete a brush category. I have hardware acceleration turned off. It is not just happening with one set of brushes but with any brushes I try to import. I have to close the program and restart to clear the white screen. Win 11 desktop Quote Link to comment Share on other sites More sharing options...
Komatös Posted January 16, 2023 Share Posted January 16, 2023 Hi @Tbowman What hardware are you using? Are all drivers and Windows up to date? Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.2033) Affinity Suite V 2.5.5 & Beta 2.(latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF Before you ask! No! Link to comment Share on other sites More sharing options...
walt.farrell Posted January 16, 2023 Share Posted January 16, 2023 If you have a lot of brushes installed, you may need to wait awhile. I've had it take 5 minutes, I think. There can be a lot of data to read, and rewrite, in the .propcol files. Just leave it alone, and let it churn. You can also look in Task Manager and see that it's still using CPU, and doing I/O. Tbowman 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Tbowman Posted January 16, 2023 Author Share Posted January 16, 2023 Processor 11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz 2.92 GHz Installed RAM 15.6 GB System type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points Quote Link to comment Share on other sites More sharing options...
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