Affinity Designer 2.0.3 : Crash after splash screen.

[maxenko]

I am experiencing a crash immediately after trying to start the application. Splash screen goes away and process hangs. This is a fresh install of Affinity Designer 2

Event viewer is showing this exception from Designer.exe

Application: Designer.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Win32Exception
   at MS.Win32.UnsafeNativeMethods.GetWindowText(System.Runtime.InteropServices.HandleRef, System.Text.StringBuilder, Int32)
   at System.Windows.Automation.Peers.WindowAutomationPeer.GetNameCore()
   at System.Windows.Automation.Peers.AutomationPeer.UpdateSubtree()
   at System.Windows.ContextLayoutManager.fireAutomationEvents()
   at System.Windows.ContextLayoutManager.UpdateLayout()
   at System.Windows.ContextLayoutManager.UpdateLayoutCallback(System.Object)
   at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
   at System.Windows.Media.MediaContext.RenderMessageHandlerCore(System.Object)
   at System.Windows.Media.MediaContext.RenderMessageHandler(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at Designer.Application.Main(System.String[])

Possibly related to this?:

https://stackoverflow.com/questions/70799521/random-crash-in-wpf-application-invalid-index-at-ms-win32-unsafenativemethods

 

Please advise.

[SrPx]

A lot of problems seem to go away by deactivating hardware acceleration - Open CL.

When you can't disable that in preferences, as it  happens just in  the splash, you can try to launch the app with a parameter that disables it :

 

 

[maxenko]

20 hours ago, SrPx said:

A lot of problems seem to go away by deactivating hardware acceleration - Open CL.

When you can't disable that in preferences, as it  happens just in  the splash, you can try to launch the app with a parameter that disables it :

 

 

Unfortunately, it doesn't help, same behavior.

The exception is complaining about something to do with a window handle, so unlikely related to hardware acceleration.

Thank you for your suggestion!

[SrPx]

Do you have Windows updated to the last update ?  .NET fine, and everything ? As it could be that...

Also be sure to have the latest version for your graphic driver (uninstall it first, though!).

[maxenko]

18 hours ago, SrPx said:

Do you have Windows updated to the last update ?  .NET fine, and everything ? As it could be that...

Also be sure to have the latest version for your graphic driver (uninstall it first, though!).

.NET is latest, windows version is 19044.2364 (also latest atm).

Graphic driver is also latest (Quadro A6000).

[maxenko]

It really does look like this:
https://github.com/dotnet/wpf/pull/7345

 

[Callum]

Hi Maxenko,

Does this still occur with our latest 2.0.4 version released last Friday? Alternatively .EXE builds of the apps are now available from their downloads page on our website it may be worth trying these to see if they solve this issue for you.

https://forum.affinity.serif.com/index.php?/topic/180014-affinity-v2-windows-installers-are-available-as-unsandboxed-msiexe-as-well-as-sandboxed-msix/

Thanks
C

[maxenko]

On 1/30/2023 at 4:57 AM, Callum said:

Hi Maxenko,

Does this still occur with our latest 2.0.4 version released last Friday?

2.0.4 works, thank you! Got past the launch screen and now running.