Jump to content
You must now use your email address to sign in [click for more info] ×

App Crashing When Cropping


Jasurgeon

Recommended Posts

iPad Pro 11 inch 3rd generation running IOS 16.2 and affinity photo 2 version 2.0.3.321. 
 

App crashes every time while attempting to crop a photo. As soon as you double tap the screen to complete the crop is when the app crashes. You are able to go back into the app and the photo is still there, however no change has been made. It has happened with multiple photos as well as new and existing documents. 
 

Link to comment
Share on other sites

39 minutes ago, Jasurgeon said:

iPad Pro 11 inch 3rd generation running IOS 16.2 and affinity photo 2 version 2.0.3.321. 
 

App crashes every time while attempting to crop a photo. As soon as you double tap the screen to complete the crop is when the app crashes. You are able to go back into the app and the photo is still there, however no change has been made. It has happened with multiple photos as well as new and existing documents. 
 

I assume you are in Develop mode not Photo mode whilst cropping?

Instead of double tapping the screen to complete the crop simply tap the view tool (hand).

 

My dad always told me, a bad workman always blames their tools….

Just waiting for Ronny Pickering…..

Affinity Photo, Designer, Publisher 1.10 and 2.4 on macOS Sonoma 14 on M1 Mac Mini 16GB 1TB
Affinity Photo, Designer, Publisher 1.10 and 2.4 on Windows 10 Pro. Deceased
Affinity Photo, Designer, Publisher 2.4 on M1 iPad Pro 11” on iPadOS 17.4 
 

https://www.facebook.com/groups/AffinityForiPad

https://www.facebook.com/groups/AffinityPhoto/

The hardest link to find https://affinity.help

Link to comment
Share on other sites

  • Staff

@Jasurgeon

Welcome to the Serif Affinity forums :) 

Thanks for your report. This is a known issue, sorry. We have a candidate fix and it should be addressed in a future patch, though possibly not 2.0.4 which is being built soon.

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

Link to comment
Share on other sites

  • 4 weeks later...
  • Staff

Sorry that you have experienced this problem with the 2.0.3 release of the Affinity Suite. 

We have now released 2.0.4 on all platforms, and using that build this problem no longer occurs.

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.