Aneliya Posted December 23, 2022 Share Posted December 23, 2022 Dear friends, I want to download and start affinity designer and fail. They write they cannot start msix file. Thank you in advance for help! Aneliya. Quote Link to comment Share on other sites More sharing options...
Komatös Posted December 23, 2022 Share Posted December 23, 2022 Hi @Aneliya Which Windows version are you using? Looks like Windows 8 to me. Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.560) Affinity Suite V 2.5.0 & Beta 2.(latest) Better translations with: https://www.deepl.com/translator Interested in a robust (selfhosted) PDF Solution? Have a look at Stirling PDF Life is too short to have meaningless discussions! Link to comment Share on other sites More sharing options...
Aneliya Posted December 23, 2022 Author Share Posted December 23, 2022 Hi, Komatos, Thank you for the reply! I do not know exactly. What I found it seems that it is windows PowerShell. Quote Link to comment Share on other sites More sharing options...
GarryP Posted December 23, 2022 Share Posted December 23, 2022 Go to a command line (e.g. Terminal, or Run from the Start menu), type dxdiag and press Enter. After a little while you should get a dialog which tells you, amongst other things, which version of Windows you are using. If you are using Windows 8, or earlier, then that’s not supported by the Affinity V2 applications. Quote Link to comment Share on other sites More sharing options...
Aneliya Posted December 23, 2022 Author Share Posted December 23, 2022 Hi, GarryP, Thank you for the reply! I cheched. I have windows 10. What can I do to install Designer? Thank you in advance! Aneliya. Quote Link to comment Share on other sites More sharing options...
GarryP Posted December 23, 2022 Share Posted December 23, 2022 Have you looked at this thread?: https://forum.affinity.serif.com/index.php?/topic/167830-troubleshooting-install-and-uninstall-issues-for-affinity-v2-on-windows-msix/ (Check the windows versions carefully as it’s easy to misread.) If none of that helps, if you can show us a screenshot of the screen where you are seeing an error that should help. Quote Link to comment Share on other sites More sharing options...
Aneliya Posted December 24, 2022 Author Share Posted December 24, 2022 Dear Sirs, I did, it seems, everything I could. And still failed. This is what I see. They write: 'Do you want to open or save this file'. Then 'running security scan'. And then the same as aat the first step: 'Do you want to open or save this file'. I am sure you know better then me and are professionals. What can be done? ( I checked - I have 64 based processor!). Thank you in advance! Aneliya. Quote Link to comment Share on other sites More sharing options...
Komatös Posted December 24, 2022 Share Posted December 24, 2022 @Aneliya You are using the Internet exploder. Why do you use a discontinued web browser? Try Opera or Chrome Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.560) Affinity Suite V 2.5.0 & Beta 2.(latest) Better translations with: https://www.deepl.com/translator Interested in a robust (selfhosted) PDF Solution? Have a look at Stirling PDF Life is too short to have meaningless discussions! Link to comment Share on other sites More sharing options...
Aneliya Posted December 24, 2022 Author Share Posted December 24, 2022 Mr. Komatos, Thank you for reply. I tried. As you see in the left bottom corner, they write: 'infufficient permissions". What can I do now? Thank you in advance! Aneliya. Quote Link to comment Share on other sites More sharing options...
Komatös Posted December 24, 2022 Share Posted December 24, 2022 (edited) @Aneliya Your Windows and some of the Software seem to me as they are outdated I see Cyrillic characters. f you are trying to download the software from Russia or Belarus, it will be because of the sanctions. Have you third-party Antivirus software installed? Have you tried to change the download folder? Have you tried to start the web browser in administrator mode? Hold down the Shift + CTRL key and then launch the web browser. Can you try to download and install via Microsoft Store app? Edited December 24, 2022 by Komatös corrected autdated to outdated Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.560) Affinity Suite V 2.5.0 & Beta 2.(latest) Better translations with: https://www.deepl.com/translator Interested in a robust (selfhosted) PDF Solution? Have a look at Stirling PDF Life is too short to have meaningless discussions! Link to comment Share on other sites More sharing options...
Aneliya Posted December 24, 2022 Author Share Posted December 24, 2022 Mr. Komatos, Thank you for reply. I am from Ukraine. I will try all you mentioned! Aneliya. Quote Link to comment Share on other sites More sharing options...
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