Ed G Posted December 21, 2022 Share Posted December 21, 2022 OS - windows 10 photo ver v2.0.3 universal lic. after processing a raw photo file, it will not allow me to save the edit and then export see attached screen grab. NOTE" v2.0.0 worked and allowed the saving of an edit and the export of the finished .jpg NOTE: screen grab was exported in affinity photo v1 Quote Link to comment Share on other sites More sharing options...
Ron P. Posted December 21, 2022 Share Posted December 21, 2022 Welcome to the forums Not sure what's going on. Looks like you're on Win10. Did AP2.0.03 allow you to save those files in that folder, or was that AP 2 the initial release? The error message appears to be a System Security/Permissions issue. Fail to Save To go back to V2, you need to uninstall your current version, then reinstall version 2.0. You did keep the MSIX installer for 2.0? Did you purchase/download from Serif's store, or MS? If you didn't keep the installer, and you purchased and downloaded from Serif, log into your account and you should be able to download it from there. Quote Affinity Photo 2.5..; Affinity Designer 2.5..; Affinity Publisher 2.5..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
walt.farrell Posted December 21, 2022 Share Posted December 21, 2022 That error could possibly be due to Windows Controlled Folder Access settings. Or possibly to a problem with the configuration of a cloud service like Dropbox, Google Drive, etc. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Ed G Posted December 22, 2022 Author Share Posted December 22, 2022 Yes I`m using windows 10, as I stated in the original post. No, the the pics in the folder were saved using the original v2 release. No, I did not save the original installation file of V2, which is why I asked how to roll it back since I could not find it anywhere in my account folders, only have access to the non-functioning V2.0.3. So someone at Serif needs to either send me a link to the original installer file or put a copy in my account so I can get back to editing photos. As to the google drive or dropbox post - I do not use either!!! Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 22, 2022 Share Posted December 22, 2022 Try https://affinity.store/update/windows/photo/2 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Ed G Posted December 22, 2022 Author Share Posted December 22, 2022 Turns out it is windows Defender blocking the save and export, had to go into defender to un-block it. So it looks like I will have to do this for every update .... Oh Yippee! Or change anti virus software Thanks for the help Walt and Ron P. RichardMH and walt.farrell 2 Quote Link to comment Share on other sites More sharing options...
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